Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 30, 2017
Recommend
Business Outlook

Pros

Good pay, decent benefits, subsidized sabbatical, occasional travel, writing code that helps save lives, learning about healthcare. That’s about it!

Cons

Having you own office might be nice for some, but it creates a culture of isolation. I found myself calling a team mate on the phone, while this person was sitting across the wall for me! No social events (except one in the summer)! Their organization is left up to the teams. And even when they are organized, people feeling weird hanging out with each out because they are not used to. Some teams do better than the others at it, though. No alcohol is allowed at social events, even if a team goes for lunch and dinner somewhere on their own dime, even on weekends, so any attempts to have a good team building activity are failing because we are bound by Epic rules. This forces people to organize in cliques so they can hang out, drink and have fun, and not be “perceived” as Epic employees. Some teams are more casual and hang out wherever they want and don’t mind drinking and talking about works. Even the president of Epic, Carl Dvorak, called Epic culture “fake” during his 25-year of employment anniversary address (he had to apologize later via email for the wrong word choice.) The technology is so customized that your knowledge is barely transferable outside of the company: Visual Basic 6 (still, its 2017!!), Cache (MUMPS) that is probably is still supported only because Epic uses it (not transferable either), some of the half-lucky ones use Objective-C and Java for mobile development (I’m saying half-lucky because you’re still writing nearly half of your code in Cache, and because only one out of the 2 major mobile teams - Haiku - is good. It’s more chill as far as culture goes and it’s usually on the cutting edge technology. This is because they are serving physicians, who usually own the newest iPhones. The other one - Rover - writes applications for hospital-owned devices that are low spec. Plus the team works long hours and never hangs out. Innovations usually happen on Haiku and Rover just adopts it.) There are also web teams that use HTML, CSS, Java Script, and C# (don’t expect to use any third party frameworks like AngularJS, Node JS, React, Rails), but that experience is barely transferable because Epic builds their own frameworks. Also by the time they are done building them, the industry is 3-5 years ahead. Work-life balance doesn’t exist: Epic CEO Judy Faulkner said she doesn’t like this phrase. There is a “work-life integration” she said, advising to take care of work things in your free time, and allowing to take care of personal thing during the work time. Still it seldom work as each employee has to log time every 15 minutes (which a lot of people hate). This practice is unheard of in software industry leaders like Google and Amazon. Prepare to log at least 45 hours a week. This means you really need to work at least 50 hours because you can’t log reading industry news or read up on a new technology during the hours you log. Pretty much if you are taking a long break - you can’t log it (your metrics will hurt otherwise and you will hear from your team lead “why did it take this long?”). Also if everyone on your team logs 50-55 hours a week and you log just 45 - you complete fewer tasks than other people and will hurt your metrics (which affects your raise, bonus, and can get you to get fired based on performance). Judy said once “everyone is replaceable”, that’s how Epic takes care about their employees. Note on family friendliness: no benefits for new parents outside of the federally mandated ones - you have to use your sick or vacation time. The teams are not forgiving. I know at least one employee who had a baby and went to work part time in about a week and came back full time in another week or two. The demands are high. The fact that you have a family means nothing. Conclusion: Epic doesn’t give a crap about employee happiness. Unless you love healthcare or you’re introvert, choose another place!

1.0
Jul 28, 2017

Everything negative you've ever heard about Epic is completely true

Anonymous employee
Recommend
Business Outlook

Pros

-Will hire you with no experience -Food is pretty good -Starting salaries are competitive -A decent notch on the resume: people in consulting, software, and medicine generally know what Epic is

Cons

-Cultish culture that can be very off-putting if you are a free thinking person who enjoys having a sense of independent thought, if you ever speak out against anything Epic does you will quickly be labeled a non believer and your time at Epic will be short and miserable -Very boring yet at the same time stressful work -Long hours, the company takes advantage of young naive fresh college grads and overworks them, Epic has been sued 4 separate times for overtime pay and has not changed anything, the arbitration agreement they imposed was deemed illegal by a federal court in Chicago so Epic appealed the ruling and it is going to the Supreme Court later this year, yes Epic is willing to be the flagship labor case for employers screwing over their workers, I suggest googling this and reading about it for yourself -Your boss is likely to be a 23 or 24 year old with no management experience who knows nothing about managing people other than giving more and more work and then rating you on how well you perform based on secretive selectively applied criteria, if you ask how you are rated or why they won't tell you -Very high turnover, the people with decent degrees and standards for themselves don't stay more than a year or two, others are frequently fired over relatively small things, (for the record I was not asked to leave but many of my coworkers were), the ones who stay are the easily brainwashed who get trapped into dying a slow cheese curd filled death in Wisconsin at a company that will abuse you psychologically and then easily get rid of you with no second thought I would not work here unless I had no other options. If you do decide to work at Epic start planning your escape plan in the background from day one.

3.0
Jul 5, 2016
Recommend
Business Outlook

Pros

Good pay and fairly free rein for developers, good food

Cons

- Very little managerial direction - sink-or-swim professional development philosophy - horrible client-side technology and abysmal codebase that actively hinders quality development

Viewing 451 - 453 of 6,062 Reviews

Glassdoor has 6,338 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.