Epic reviews

3.3

52% would recommend to a friend

(6,065 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 6, 2024

Would not recommend

Recommend
Business Outlook

Pros

Pay is reasonable without requiring experience.

Cons

Exceptionally team & team lead dependent - depending on your placement, you can have either a great team and supportive team lead, or you can have an unsupportive toxic environment with backstabbing leads and coworkers. I find a lot of the positive reviews on here most likely had good placement and therefore did not have the "luxury" of being saddled with a bad team. Loss of benefits - Things that were advertised during recruiting were removed after starting employment. Some of the more recent changes include but are not limited to things like: severe weather days enabling you to work from home (WFH) during severe weather, COVID WFH days enabling you to WFH during days you should absolutely not be exposed to others with, in-office hour flexibility was originally discussed as being 10-3 with other hours being flexible but was changed to being 9-4 essentially rendering this as largely inflexible. All of these great things were taken away from employees. Gaslighting - Leadership at all levels from team lead up to executive leadership will gaslight you on performance metrics that at times can be outside of your control, different measures the executive is taken that are objectively bad for employees but you are expected to support, and they will downright invalidate other concerns you may have such as the workload. Work Life Balance - Bad, attempting to have less work often results in reduced performance metrics, reviews from others, or from leadership. They will always push for you to do more endlessly. There is no end to the amount of work and they are constantly expanding while not hiring enough staff to handle volume, instead expecting you to pick up the slack for poor management and bad hiring practices. Genuinely unethical - While priding itself on doing some good things for specific communities or charities, they are actively trying to remove your rights through an exploitative non-compete that gives them massive control over relevant future job prospects up to bringing cases to the Supreme Court, ultimately ruling in their favor. Training - despite a lot of talk about how the training is good here... it isn't. You will not be sufficiently trained on your workflows and you will have to put in a tremendous amount of extra effort to figure out how to properly test the software, particularly if you have unsympathetic colleagues. Communication - management will always blame you for a breakdown in communication, even when it absolutely should be their responsibility. They will lean more towards punitive micromanagement rather than proactive support. Coworkers - many people say they like their coworkers, but I think this is a very specific take from a specific type of person. A lot of people who work here are relatively homogeneous in how they view things (despite being drawn in from different parts of the country), so if you don't fit the mold, then you will absolutely find yourself as a bit of an outcast and not feel like an actual part of a team. Work from home - this is fairly obvious, but there is no work from home. However, the extent to which they go to prevent people from working from home is egregious. Despite it being a software company where your entire job can be done from your computer, you often find yourself working solo in your office, and the relatively useless meetings that could just as easily have been taken over teams, there are no exceptions. You get a few days a year, and that's it. Campus - while many see this as a pro, I disagree. Initially learning how to navigate the campus is annoying. It is also very isolated from anything outside of the campus. They have limited hours for food and cafe, and you can't always expect to have a reasonable parking spot depending on the day or event. They have built a giant campus in the middle of nowhere, did not build enough parking (in lieu of adequate public transit to said middle of nowhere), and you are expected to deal with it. On top of that, the paths on campus are not actually wide enough to accommodate the foot traffic, particularly during the summer when they decide to run golf carts as transport on campus that take up most of the space. It makes it a lot less pleasant than it appears. At the end of the day, I would highly suggest you find somewhere else to work. If you value yourself as an individual, if you value employee rights, and if you value others who may be struggling... do not work here if you have the option.

2.0
Aug 16, 2024

Culture of Overwork

Recommend
Business Outlook

Pros

- Excellent pay for new college grads (at least for the software developer position), great option if you have debt you want to pay off quickly - Coworkers are very intelligent and generally helpful - On-campus food outlets are very affordable and high-quality - Excellent health insurance

Cons

- As a "software developer", you will also be responsible for high-level project investigation, design, and planning. You will be given a one-sentence summary of a feature and be responsible for everything from that point up to a finished, released product. They hire a small number of designers and end-users for devs to consult/collaborate with, but UX/project scope/etc is always still your responsibility in the end. - The company has a strong culture of overwork. CEO advocates for "work-life mixture" instead of work-life balance. They would rather pay an undersized staff generously to work them in perpetual overtime than hire enough people to do the work at a healthy pace. Some team leads will shield you from this to an extent, but if you get one that doesn't, the company will not step in to save you. - Little vacation time. Very few WFH days (~5 days in a year). - Tech stack is arcane and your experience will be largely inapplicable to the rest of the industry. - Micromanagement of inconsequential deadlines is common. All employees have to log their work in 15-minute increments.

4.0
Jul 9, 2024
Recommend
Business Outlook

Pros

$$$ - Epic rewards hard work and results. For a technical-ish person who isn't a software developer, this was a killer route into tech and a great way to boost my salary early on in my career. Fun atmosphere

Cons

High expectations, high workload, sink or swim mentality. TS in particular are subject to team lead roulette and customer roulette - you might get unlucky with super challenging customers and/or an inexperienced team lead who has very limited ability to change anything. Can be a bit culty - devotion to leadership, almost taboo to talk about career goals outside Epic, the idea that people who leave just couldn't cut it.

Viewing 469 - 471 of 6,065 Reviews

Glassdoor has 6,341 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.