Equinox reviews

The challenges are, that once you have sold memberships for that particular month, management doesn't allow you that extra time with your members to properly "on-board" them. So you feel as if you have created a nice connection with this person and were there every step of the way, until they joined and then you were off trying to get more sales for the next month. It is a bad business plan. You create a trust with this person and then you just cannot spend time with them. There are a lot of times when the "rules" are changed all of a sudden for that particular sale. One person can "give" this with membership or sell a certain way, while others cannot do the same. Management has you create a lot of broken promises just to get the sale. You will get a lot of the management saying "you are the best, you are the hero, you are our best salesperson here!" Yet, the next month, if you don't have a sale right away, it turns into "what are we doing wrong here, why did you do it this way, have you called the person, let's sit down and practice" It is the most bizarre way to manage. They manage by fear rather than by praise

The management team is cruel. I was berated for taking fifteen minutes away from my desk to eat lunch. You are encouraged to be seen working out in the gym, but if you do you are again berated from being away from your desk. I was one of few sales people friendly to front desk and shop associates and was accused of this being that I was hoping they'd drive potential new members to me when in fact I just wanted to treat all my coworkers with respect and friendliness. The maintenance staff not only makes crazy low wages for what they do, the equinox members treat them like crap as does equinox management. It is hard to witness. I was literally told to tell a gentleman who said he couldn't join because he could find a cheaper gym and put more in his kids college fund that the gym membership was more important... Seriously? I was asked in the interview process to both cut my hair and wear more makeup (all about image at the EQ) As said in most reviews, turnover is ridiculous. If you take a job in sales, expect to be fired right when you become eligible for health insurance unless you hit 150% of your goal. Very sexist environment in sales. Men are treated with respect and if they have a question it is great cause they are building their experience, women with a question are weak and whiny.