Equinox reviews

3.3

52% would recommend to a friend

(3,582 total reviews)
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Harvey Spevak

49% approve of CEO

41% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Nov 11, 2019
Recommend
Business Outlook

Pros

The club is a fun place to work. Most of the people who work at Equinox are upbeat and fun to be around. And it's nice having a gym to workout at. Especially if you work at an Equinox that has a lot of amenities - a pool, steam room, etc. If you're lucky enough to work at a big location, such as a sports club, you have a great opportunity to make a lot of money. If the managers and membership advisors like you, you can definitely make tons of money.

Cons

There's a lot of sales involved. You can't be too shy to ask for business. The membership advisors and managers definitely play favorites. Some of the trainers get clients handed to them, one after the other, while others don't get any at all. Some trainers simply get handed lists of dead end leads. The current rule is that you are only able to workout at the location you work at unless it's the weekend. I find myself not wanting to workout, because I'm there so much and my workout is my "me time." I don't want to be at work for my "me time!" Some of the members can be extremely rude. These people have money and some are incredibly nice, but the others are incredibly AWFUL! Sometimes I feel like I'm in a real life SNL skit! FLOOR SHIFTS!!! Personal trainers are required to work full time and until you are training at a minimum of 96 sessions per month, you are required to work 5 floor shifts per week in which you have to "tidy up" the gym, so, basically clean up after the slobbish members for three hours at a time. They leave their weights and equipment all over and towels and bottles everywhere...it's ridiculous. Management claims these shifts are a way for us to get business, but rarely do people get clients on floor shifts.

1.0
Oct 8, 2019
Recommend
Business Outlook

Pros

-When hitting & or exceeding your (most of the time unrealistic) goal, the payout is nice.

Cons

-Hours are completely ridiculous. The end of the month is what Equinox calls "Close Out". What I found truly infuriating was the fact that besides being paid off Commission, we also get a very minimal base salary. During "Close Out" management would make us stay 10-15 hours daily (for 4 straight days) with only ONE paid meal UNDER $12. Myself and others compared this type of work to feeling "Ball & Chained" to our desks. - Other Sales Reps can easily submit Fake Leads via the Web so they can move up in the sales structure that day, this throws off your personal sales and wastes your time & money. - Fitness Competition is strong in the Houston area, Equinox River Oaks location in particular is slowly fading into the shadows as Lifetime is making their Grand Opening around the corner and has taken a HUGE toll on sales. - Membership Advisors turn over rate at this location is pretty unbelievable. Just a few of the reasons why are listed above.

1.0
Jan 17, 2019

Absolute trash.

Recommend
Business Outlook

Pros

A free membership, and a host of employees as miserable as you.

Cons

They pay their front desk minimum wage (i was at 9 for over a year) for a job that requires intense effort, attention to detail, multitasking and more. The people who do the job badly just don't care because they're paid so little and the company doesn't give a crap about them.

Viewing 85 - 87 of 3,582 Reviews

Glassdoor has 3,712 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.