Equinox reviews

3.3

51% would recommend to a friend

(3,585 total reviews)
avatar

Harvey Spevak

48% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Aug 30, 2025
Recommend
Business Outlook

Pros

Great perks -- free membership, access to classes

Cons

Nothing is clear when it comes to getting additional training/ skills. You have to bother people and you're lucky to get information about anything

2.0
Aug 29, 2025

Dumb Retail

Recommend
Business Outlook

Pros

Depending on your location, there will be a lot of really fun and cool people working at the club with you. If you have a good AGM and GM, your job will be fun a lot of the time. The clientele ranges, but for the most part, they’re very chill and easy to talk to. Free membership is nice as well, if that’s something important to you. Day to day operations when you’re left to your own devices can be incredibly simple. You receive shipments, keep the shop tidy, help members, and try to sell as much as you can. Super straightforward sales job.

Cons

Just going to be really honest here: the retail end of the company is less organized and more poorly run than a public school. I’ve worked for actual alcoholics who were more organized than them. They set entirely unachievable sales goals, then won’t do anything to help you out. Need new items in stock? Need help setting up an event? Need anything? Better do that all yourself cause those emails will remain on delivered and unopened. Sometimes, depending on the club, people can be really standoffish. I don’t think I knew half of my coworkers’ names at the location I started at, and it wasn’t for my lack of trying. I didn’t even meet my district manager for 5 months, and I promise you they don’t have that much to do. You only unlock commission after selling four thousand dollars, and hitting your sales per hour goal, which can be super high in some locations. Not to mention you’re selling to a limited pool of people, so any given season can be horrible for sales, and they don’t believe you when you tell them that. Even if half your club is away on vacation, it’s your job to swindle the ones left out of their money for overpriced, cheaply made, athleisure they can buy anywhere else for cheaper. The way the leadership talk about the members is disgusting. The phrase “No doesn’t mean no” and “these people have money, take it” have been thrown around multiple times in front of me.

Viewing 172 - 174 of 3,585 Reviews

Glassdoor has 3,715 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.