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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

38% would recommend to a friend

(4,270 total reviews)
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Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,270 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is 22% below average for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Sep 11, 2014

Great to build your waxing skills

Anonymous employee
Recommend
Business Outlook

Pros

Great co workers Great training Great tips For the most part, great clients

Cons

They are too willing to sacrifice staff safety in order to make more money. If a guest is drunk or high, he/she will be sent back with you. If the guest is on her cycle and refuses to follow the policy for such, you still have to wax her despite how unsafe that is. You want to wear a mask during a service? Too bad. Just because they supply them doesn't mean you're allowed to use them. It doesn't look nice. Extremely low pay and low commission for all the work you do. They treat the waxers like machines. If you have a full, back to back book and you get a walk-in 5 minutes before your next reservation, it doesn't matter if the other guest had made a reservation, she has to wait and be told "we're running behind" which only looks bad on the waxer. The 9-minute late policy is never honored, thus making you scramble to get all your services done on time. Bi-weekly meetings are a joke. You literally sit for an hour reading aloud what could have easily been sent in an email. Actually, all of it is available on the company database. Managers purposely mess with schedules, etc to be spiteful and catty sometimes.

3.0
Sep 9, 2014
Recommend
Business Outlook

Pros

Always busy, good training program when you first start. There was good compensation for sales, which also made it a motivation

Cons

The management was very focused on numbers, and not employees

2.0
Sep 7, 2014

In the long run, it just isn't worth it.

Anonymous employee
Recommend
Business Outlook

Pros

Decent schedule. Appointments are made for you and clientele build up is made easy. Discount on products.

Cons

LOW pay for what you work for. The monthly bonus of $25 for wax specialists for meeting the goal is a bit of a joke considering we get about $100 taken out of our checks for taxes, so we don't even see the $25 reflected in our pay or our credit/debit card tips since we are taxed on those as well. The store manager also gets a bonus for the store meeting it's monthly goal which seems a bit unfair considering it is the wax specialists that do most of the work to meet the goal and we only get a lousy $25 for the MONTH of services and product sales. The raise is only 25 cents when you move up a level which feels like a slap in the face considering all of the guests we wax and have to squeeze in when they are late. The management is also hard to go to when you need something because nothing we ask for is ever dealt with in a timely manner or it is forgotten completely and the owner is more concerned with things outside of the store to even make a difference. It is also not fair for us to have to find someone to cover our shifts when we ask off WEEKS ahead of time with NO ONE on our books. There are not enough of us, we all work opposite of each other and let's be honest, no one wants to be bothered on their days off. That is not fair to them or the person asking off. It's as simple as moving some guests over which they usually DONT mind. We are not that busy of a store to where a GSA or manager would find it so difficult to book guests on a different day. But all I've heard are ridiculous excuses.

Viewing 4156 - 4158 of 4,270 Reviews

Glassdoor has 4,322 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.