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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

38% would recommend to a friend

(4,266 total reviews)
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Chris Morris

29% approve of CEO

30% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,266 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is 22% below average for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Oct 25, 2018

Horrible experience

Recommend
Business Outlook

Pros

You are acknowledged for your successes that you bring the company, and can make good money during busy times. Some holidays off.

Cons

Management is extremely aggressive and will tell you that you’re replaceable. High turn over. No benefits or insurance is offered. They study every thing you say and do from the cameras and will confront you in a heartbeat. They nit pick every little thing that you do almost to the point of trying to chase you away. Will lie to you about the schedule and time off just to get you hired on. You get 5 days off an entire year for two years and then it’s only 10 days from that point on. When new people get hired on you have to cover their shifts with your typical schedule on top of only having 5 days off. Also have to pick up around holidays so you’re slaying to the company. They will change up your schedule without notifying you.. and lie about what they can and cannot do to accommodate any mishaps you may have. The managers are strictly money hungry and ONLY and FOREVER care about their guests. Managers have no experience being a hair stylist or esthetician so they are not trained to cover anyone’s shift. All of the employees have certain scripts to say to guests to get them to buy all the company is there for us their guests money.

2.0
Sep 17, 2018
Recommend
Business Outlook

Pros

For the most part clients were great. People know the name so marketing isnt 100% up to you. Products are great. Wax isnt difficult to learn on.

Cons

Franchise based, and often owners dont follow state regulations. Unfortunately coorporate doesnt care even if notified. This gives employees feel helpless and that no matter what happens, coorporate will turn a blind eye because the franchisees are who make them money. More importantly, there is no human resource department. Often managers have no experience in the field of skin care so they do not understand how or what goes into waxing. Franchisee reminds employees how replaceable they are so you wind up feeling devalued no matter how well you do. Raises and bonuses are promised then taken away solely based on the owner's discretion so you never know what you are working towards. Centers are too overstaffed. Job postings overly exaggerate what you should expect to make.

3.0
Aug 31, 2018
Recommend
Business Outlook

Pros

*Free Waxing*Gained experience working with people*Made connections*

Cons

*Poor management* Petty Drama*unrealistic sales goals*Lack of space, no room for employees to put things or eat lunch*Employees were in charge of cleaning the entire center, no matter how long the shift*lack of support from upper management, no matter how long you were on staff* Poor management*No pay raises, even when you were given more responsibility*

Viewing 88 - 90 of 4,266 Reviews

Glassdoor has 4,318 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.