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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

36% would recommend to a friend

(4,263 total reviews)
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Chris Morris

30% approve of CEO

30% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is 22% below average for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Oct 28, 2014
Recommend
Business Outlook

Pros

-free waxing for the waxers

Cons

-never allowed to take time off unless the owners favor you. -incredibly high turnover rate. -they overbook you and get mad when you run over on time/ purposely don't block out enough time on your book so that you can take as many guests as you can to make them their money. -pay structure changed at the franchise 4 times while I worked there. -sales goals constantly raised to make it impossible to reach bonus for pay period. -no break room for waxers, and the waxers were scolded like children if in the lobby at any times. -no vacation or sick days. -team meetings consisted of the owner throwing 4 $100 bills at the ground and scolding/demeaning the waxers for not hitting sales goals.... -impossible to do a 15 minute brazilian on a morbidly obese guest, or a super hairy one. -due to low prices people don't tip, or will tip $1 for their service/s. -some guests come in drunk/high and the front desk still sends them back, regardless of the fact that they drove over to EWC, and are a threat to the waxer/s. -8-9 hour shift with no breaks or times allowed to eat. -the "free wax" sign attracts filthy cheap people from off the street who abuse the promotion and never come back. -having to wipe fecal matter out of guest's crack for the rear-strip wax... -dealing with filthy people who have no personal hygiene whatsoever, especially their private parts. -they will literally hire anyone, including people with a criminal background for the front desk -tips get stolen from bad GS and nothing gets done about it..

1.0
Sep 13, 2013
Recommend
Business Outlook

Pros

coworkers, free waxing, sales commission .. nothing else

Cons

well where do I start .. I came into this position as the store was going through some changes (management, new staff) so when I saw that nothing was organized, I figured it was just because they were just trying to get everything settled. I should have ran for the door. This company is by far the most unorganized, poorly run company I have ever had the misfortune of coming across. Every single employee is completely disposable, with no warning or notice. Maybe I should have realized that when the Lead GSA, who had been there for over a year, was their highest selling employee, had dropped out of college to work and completely dedicated her life to the company, was fired after a family emergency occurred & she could not come in (despite first finding coverage for her shift). The second warning came when the next employee, who had been there for 5 months and was there the longest, went on a week vacation (which we are promised in our employee handbook after working 90 days and was first ok'd by management), was told not to come back when she got home. After that, the "manager" decided to quit with no notice, leaving her key in an envelope for me to find when I had come to open the store. So, upper management decides to do their job and stroll in 2 or 3 times a week, only to give me a list of things the manager is supposed to take care of. Not knowing a thing about any of the employees or what goes on in the store, she must have been on a power trip. So then there was me. After being promoted to the Lead GSA , working my ass off, becoming the highest selling employee in the store with over 1,000 dollars in packages every day, working 60 hours a week because we were short staffed without a day off, training the new empoyees, basically stepping up and taking on all the responsibilities and hoping I would be acknowledged, I too were fired today with no warning or reason. When I got to work, there was someone else I'd never seen before already in my desk. So now, they have a full staff of people who have been there for less then 2 weeks. GOOD LUCK WITH THAT. What an unbelievable joke this company is. Besides my bad experience, the company at a whole is completely unorganized, the management is terrible, their policies are atrocious and they treat all employees the same, no matter how loyal and hardworking you are. The turnover rate is horrendous. I hope someone does this to their kids one day. And as I read through these reviews, I see I am not the only person who feels the same about this company. Oh well, the way its run, it'll be closed within the next 2 years.

1.0
Nov 5, 2012
Recommend
Business Outlook

Pros

I can't think of anything other than the fact that I'm able to tell prospective employers than I have a lot of waxing experience, which can't hurt in the esthetics field

Cons

No benefits Commission you receive is close to NOTHING Very low pay, don't believe the paper work they show you at your interview showing you 'how much you could make' you'll learn very quickly that those numbers are almost impossible to achieve . Very Poor management (if you can even call it management), it resembles more of a sorority than anything. Managers at each location are hired because theyre 'besties' with the Regional Manager, NOT because they are qualified, very immature atmosphere. Overall a very disappointing experience Full of scammers...The employees post fake Yelp reviews and delete the negative ones.

Viewing 13 - 15 of 4,263 Reviews

Glassdoor has 4,315 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.