1.0
Jan 31, 2014
Recommend
Business Outlook
Pros
Access to a superior wax product, good training.
Cons
Management/franchisees are awful. Unprofessional, not well versed at all in most cases of the esthetics industry. They care only about making a sale or meeting goals or being puppets to corporate that they truly do not give spectacular customer service. Corporate needs to reconsider their rules and policies and be more adaptable, more personable. It is less about the guest experience and superior quality in service and more about the almighty dollar.