Experian reviews

A lot of the management are terrible and shouldn't be in their roles. Too stat driven, not enough emphasis on customer service. Pay not competitive. Very sour environment makes it awkward working there. Bonus for a year of very hard work is not sufficient enough.

Not really one company - the various divisions are all run very separately and so your experience will be dictated by which area (business line and/ or geography) you work in. This brings two major flaws: 1) Divisional budgets and performance varies wildly so the ability to get training budget, or other items approved for example, may be night and day different between areas even if they are sat in the same office 2) An entirely disproportionate amount of time is wasted on internal politics, finger pointing and otherwise competing between each other to the detriment of employees and customers. Office facilities are becoming dated and don’t offer the facilities you might expect of a FTSE100 technology giant. Parking at Nottingham offices is appalling (unless you start at 7am, forget it!) High levels of nepotism and big cliques in the senior management. Work-life balance is very poor as lots of decisions are last minute. Decreasing opportunities for junior/ mid level positions as offshoring increases. Despite the branding and slogans, you are never in any doubt that you are there to make money for the owners and that is hammered home extremely frequently.