Is Experian a good company to work for?

Experian has an overall rating of 4.1 out of 5, based on over 8,106 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 80% of employees would recommend working at Experian to a friend and 74% have a positive outlook for the business. The best reviews about Experian have been left by employees working as Estagiário , Gerente Executivo and Jovem Aprendiz .

Does Experian pay their employees well?

According to anonymously submitted Glassdoor reviews, Experian employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Experian. This rating has been stable over the past 12 months.

How satisfied are employees working at Experian?

80% of Experian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Experian 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (136) , Senior Software Engineer (101) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Sales (64) , Customer Service Representative (63) , Director (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 547 reviews)); "great people and a company that tries its best to stick to values" ((in 498 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 462 reviews)); "Very flexible and good work/life balance" ((in 351 reviews)); "Colleagues which are a great" ((in 186 reviews))

What are the cons of working at Experian according to real employee reviews?

"Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 108 reviews)); "Many layoffs over the past 2 years due to poor executive management" ((in 78 reviews)); "No training was provided from a technical aspect and this was largely pushed onto existing staff to provide who were already battling through unachievable workloads." ((in 56 reviews)); "Senior management does not have the skill set to effectively run group." ((in 56 reviews)); "Upper management is clueless." ((in 43 reviews))

What are employees saying about Experian layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Experian layoffs and their outlook for job security at Experian in 2026.

What are the top reviewed Experian locations?

São Paulo , São Carlos , Brasília , Rio de Janeiro , Blumenau , Porto Alegre , Recife , Goiânia , Manaus , Fortaleza , Belém , Salvador , Curitiba , Maringá , São Luís , Sorocaba , Campinas , Londrina , Vitória , Barueri , Santa Isabel , Belo Horizonte , Brasileira , Natal , Nova Iguaçu , São Leopoldo , Sede Nova , São Carlos , Florianópolis , São José

Experian reviews

4.1

80% would recommend to a friend

(5,701 total reviews)

Brian Cassin

89% approve of CEO

74% positive business outlook

Ratings by demographic groups

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Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews

1.0

Jun 5, 2019

Worst experience of my entire life

Account executive

Recommend

Business Outlook

Pros

As an FCA accredited business and many clients using existing bureau based services financial services and consumer business clients will nearly always take a meeting.

Cons

Where do I start. Lots of inexperienced younger people in the division I joined who seem to be in “management” positions but really don’t have a clue. The team I joined we decimated by redundancies in 9 months. Think they know all about “sales” but actually many are renewing stuff not actually selling new value. Senior management toxic, abusive and threatening. Customer NPS scores are very low. You can be in account management but not have any accounts! Products that are “new” and exciting are really just a rehash of the old stuff with a new marketing spin. Often these are half built. Team members can be hear today / gone tomorrow. Targets are set by accountants and are massively disproportionate to reality creating huge stress in the workplace. People are generally used and abused it seems in a place that is supposed to represent a brand of integrity.

Experian Response

6y

Thank you for leaving feedback. Creative a positive and supportive work atmosphere are of high importance for us as we think it enables our employees to innovate and succeed. We are sorry to hear that your experience did not align with our philosophy and standards. We take this feedback seriously, thank you again for leaving a review.

2.0

May 9, 2019

Lay-off every year, don't care of their employees

Accounting expert

Recommend

Business Outlook

Pros

Good amount of vacation and sick days off per year; Nice office buildings and good location; Good health insurance benefits and 401K matching.

Cons

Lay-off employee every year although the company is profitable; Keep on shifting accounting functions abroad; Pay level lower than market rate; High turn over rate in management teams; No employee development plans for internal growth.

Experian Response

7y

We are glad to hear that you enjoyed our benefits and your office location. Our Compensation team conducts regular market compensation audits to ensure Experian pay is in line or ahead of the market for all roles. As a company we are adapting for growth in a fast-moving industry, sometimes we have to make strategic decisions quickly that do lead to change within the company. We do our best to make sure this is communicated effectively and transparently. Thank you for taking the time to leave your feedback! -Senior Accountant

1.0

Apr 29, 2019

awful place, would never go back

Customer service representative

Recommend

Business Outlook

Pros

peopleare nice to work with

Cons

no support from managers EVER

Experian Response

6y

Thank you for taking the time to leave a review. We are glad to hear you enjoyed working with your collogues at Experian. We put an emphasis on mentorship and support from managers as we believe that it drives innovation and helps our employees succeed. We are sorry to hear that your experience didn’t align with these principles. -Employee Engagement Director

Viewing 418 - 420 of 5,701 Reviews

Jobs at Experian

Assistente de Atendimento II

São Carlos, São Paulo

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Executivo Comercial V

São Paulo, São Paulo

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Gerente de Experiência do Cliente

São Paulo, São Paulo

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Analista de Experiencia do Cliente III

São Paulo, São Paulo

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Executivo Comercial V - Bancos Públicos

Brasília, Distrito Federal

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Worst experience of my entire life

Lay-off every year, don't care of their employees

awful place, would never go back

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