Experian reviews

No formal training at all. Promotion not based on skill, its based on who you know. Strategy defined years in advance by senior management, those in product marketing and product management are really just there to tow the line. No P&L responsibility at all in any product team. Low salary. Overpaid CEO. Business in big trouble with regulators and extreme cost cutting will continue.

- Technology is subpar compared to competitors. Issues always come up and not enough competent tech resources to fix. Always having to apologize to clients for latest tech issues. - Salaries are nowhere near competitive. Published minimums are not honored. Salaries have actually decreased in time. Competitors offer ridiculously higher pay for same jobs. - Massive layoffs in U.S. due to outsourcing to Costa Rica. Staff in Costa Rica is undertrained and unexperienced, with a call center mentality. Employees in U.S. that were not layed off either left on their own, are looking to leave or stayed but extremely unhappy and uncertain about their future. - Layoffs and low office morale starting to affect client relationships. - Management is reactive not proactive, constantly putting out fires. Most mid-level managers are immature and have no real decision making power. Upper management is non-existent due to recent turnover by North America CEO, General Manager and a few VP's. - Company direction changes constantly, creating uncertainty for employees and lack of confidence from clients. - Work/Life balance affected by constant tech issues and understaffing.