Experian reviews

4.1

79% would recommend to a friend

(5,701 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Apr 11, 2025
Recommend
Business Outlook

Pros

I loved my time at Experian. It felt more like working with friends than co-workers.

Cons

Sometimes you will speak with an angry consumer.

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Experian Response
10mo
Thank you for your kind words! We’re thrilled to hear that your time at Experian felt collaborative and friendly, creating a sense of connection among colleagues is something we truly value.
5.0
Apr 11, 2025

Customer service

Recommend
Business Outlook

Pros

1. Solve complex problems quickly 2. Customers can send questions and queries 3. Face to face conversation 4. Like email and chat support 5. Social media users can share information about product and service

Cons

Trends change over time , the younger generation typically prefers texting over a phone conversation 2.live chat customer is faster than email 3. It’s a more expensive customer service 4 . Your articles need to stay up to date information 5. There is no individual approach

Viewing 508 - 510 of 5,701 Reviews

Glassdoor has 8,106 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.