Experian reviews

Thank you for taking the time to provide your experiences on areas where we can improve. While it was great to see you rate work/life balance, culture and DEI as 5 stars, we are certainly disappointed with the 2 star rating . We do value the candid feedback on where we can improve and be more progressive. We are 100% focused on making Experian an exceptional place to work, which I feel is reflected fairly in our current global 4.3 Star Glassdoor rating from 6k+ reviews. The Glassdoor platform only allows to make a single response so its limited in fully addressing your comments. If you’re open to sharing more context, I’d welcome the opportunity.

Thank you for sharing your experiences. Unfortunately, the Glassdoor platform only allows us me to make a single response and I’m concerned that won’t enable me to fully address your comments and even worse not give me the opportunity to improve your experience. I have personally been proud of the internal promotions we have made in HR over the past few years, promoting people into Heads of HR, Senior HR Business Partner’s and Senior Talent Acquisition Manager’s to name a few. Development in the HR team is also really important, we partner with CRF and i4cp to provide access to market leading insight, run a HR Rising Stars programme and the HRBP masterclass which is in flight at the moment. Our commitment to the fabulous people and offices in the UK is strong – the UK is and will always be a key strategic hub for Experian, at the same time as growing our footprint into other geographies around the world. Lastly, I was concerned about your comments on the performance process, I believe we run a fair and transparent system, which enables us to build a thriving and high performing culture. I’d love to understand your points of view in more detail and would therefore warmly encourage you to connect with me directly - Rachel Duncan, Chief People Officer UK&I