Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has been stable over the past 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (70) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Customer Service (21) , Software Developer (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 175 reviews)); "Great culture and values." ((in 162 reviews)); "Good benefits and installations." ((in 130 reviews)); "Work life balance can be good depending on your team" ((in 77 reviews)); "The team I was in and teams I worked along side with were great." ((in 74 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 139 reviews)); "Poor leadership and guidance on vision." ((in 39 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 37 reviews)); "No career progression" ((in 31 reviews)); "There are constant layoffs and Watching talented, dedicated colleagues, many of whom had poured their hearts into the company, be let go so abruptly was terrible.You couldn't help but wonder if you'd be next, and that's a truly terrible way to work." ((in 25 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,913 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Jul 22, 2019

Growing pains

Manager

Recommend

Business Outlook

Pros

Great on the CV, good work-life balance, close contact with lots of talented and motivated people, free food, lots of opportunities to socialise, great effort put in creating that "friendly, fluid, entrepreneurial" environment.

Cons

It often seems like the company puts a lot of effort into projecting an image externally and internally, selling the Farfetch dream. In fact they are so busy trying to maintain and grow the business while selling the amazing Farfetch unicorn story, that the tangible benefits get lost between the cracks. Hierarchy and opportunities for growth are unclear, and many decisions are made behind closed doors with remarkable lack of transparency towards the rest of the staff. Very political, high staff turnover.

FARFETCH Response

6y

Thank you for taking the time to leave us this review. We're happy to receive your comments about our great people, culture and benefits! With regard to your feedback around career development, this is a priority area in our People strategy and we're currently launching a new GO FAR framework. This model will provide greater transparency around career paths and enable our people to thrive.

2.0

Mar 20, 2019

No longer fun.

Anonymous employee

Recommend

Business Outlook

Pros

Fast paced business with lots of super intelligent people to learn from.

Cons

As the company grows, work is being increasingly siloed. There is also zero transparency when it comes to pay. If you don't negotiate aggressively on joining you will be stuck working long hours for less than market pay for a very long time. There is a definite discrepancy between senior leaders who are keen and willing to invest in their team (read training and celebratory drinks) and some for whom trying to get one free team lunch a year is like getting blood from a stone.

FARFETCH Response

7y

Thank you for your honest feedback. We're lucky to be surrounded by such brilliant people! We want to assure you that everyone's salary is reviewed annually to make sure we're rewarding our people fairly and competitively for their amazing work. We're constantly reviewing our approach to compensation so we'll definitely take on board your feedback. As part of our Farfetch package, we also offer Equity (under our Farfetch for All plan) as well as training and learning opportunities to empower everyone to develop and learn new skills.

2.0

Oct 27, 2018

Photographers Factory

Photographer

Recommend

Business Outlook

Pros

Free snacks and cool office.

Cons

This feels like you're working in a factory. It's all about producing. I was a freelance photographer and it took almost 2 months to get my first check.

FARFETCH Response

7y

Thanks so much for your honest feedback and for taking the time to leave us a review. Please do reach out to me directly (cassandra.ciampa@farfetch.com). We are proud of the amazing Creative Operations team, who provide a set of services including high-quality photos and product descriptions. Every Farfetcher who is part of this team plays an important role in our overall mission of being the global platform for luxury fashion.

Viewing 43 - 45 of 1,913 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job

FARFETCH

FARFETCH reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Growing pains

No longer fun.

Photographers Factory

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