FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 20, 2023
Recommend
Business Outlook

Pros

Actually at the moment I don’t have any good things to say about the company. It lost all the good things in the last 2 years.

Cons

Management teams really don’t know what they are doing anymore. A lot of Failed initiatives, it seems that they don’t have any idea how the luxury market works anymore.. They are also rude, and really don’t care about you or your suggestion (but they tell they care tho 😂). Low salary, no bonus and no progression. They are out of money so they promote simple engineers and most of the times bad engineers to team leads just to pay less .. so what is happening right now in Portuguese we called: ‘Colher o que plantaram.’.

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FARFETCH Response
2y
Thanks for your review. We have been improving our communication and transparency so that every Farfetcher clearly understands our GO FAR framework, providing more clarity on how our people can continuously develop and thrive with us. We're very sorry this isn’t what you experienced. We'll continue to focus on improving the journey for every Farfetcher.
2.0
Feb 5, 2022
Recommend
Business Outlook

Pros

There are a few supportive team leaders.

Cons

Toxic positivity and overworked is how this position can be summed up. The workload that is piled on you will not be worth the pay or any compensation at all. Team tries to be extremely positive but leaders are very quick to be snobby and no help at all. Its an ever ending game of hoping you're working with the supportive leaders for the day.

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FARFETCH Response
4y
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with the workload. The well-being of our people is a priority for us, and we've launched several initiatives to better support everyone, as part of our strategy. Regarding your feedback on leadership, we offer numerous global training programmes for managers and senior leaders at FARFETCH, to ensure our people feel heard and supported. This will continue to be a focus in the future. We will continue to work hard to improve the experience of our people.
1.0
Jan 18, 2022

Confused Company

Recommend
Business Outlook

Pros

Good benefits. Good, employee friendly culture.

Cons

Lack of vision from leadership. Increasingly becoming bloated with no clear decision making processes. Lots of pointless meetings. They think they’re a tech company, but their tech and IT is awful. Lots of frustrations from poorly implemented systems and processes that don’t scale or are right sized for what the company is trying to do. Convoluted mid year and end of year review process and very opaque decision making regarding promotions and title changes. Expect to become quickly frustrated after getting hired here.

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FARFETCH Response
4y
Thank you for taking the time to share your review. We're sorry to hear about the experience you reference and will most definitely take your feedback on board. At FARFETCH, we're growing at an exceptional rate and understand there is always room for improvement. We provide several global training programmes for managers and senior leaders to ensure our people feel heard and supported. Last year, we implemented our GO FAR framework to provide more clarity around our people processes whilst also encouraging increased communication and transparency regarding how Farfetchers can evolve and develop their careers with us. Finally, we believe time management and the time we spend in meetings directly impacts our ability to thrive. To ensure all meetings are meaningful and have a purpose, we launched a set of principles designed to support and guide our people in improving meeting culture.
Viewing 61 - 63 of 1,913 Reviews

Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.