FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 2, 2023
Recommend
Business Outlook

Pros

You'll have time to focus on your personal life In some areas, you could learn a lot of technical stuff

Cons

Arbitrary CEO Bad communication, in the "I say, you obey" mood They have encouraged staff to live out of the Porto area for affordable rents and, months later, they made a mandatory hybrid work shift with no staff survey Challenging in changing the straight white man culture

2.0
Sep 4, 2023
Recommend
Business Outlook

Pros

- Really good team spirit - international and multidisciplinary teams that allow you to growth - Allows internal mobility - Until now FF was a company that cared about employees needs, it offers: psychology appointments and some flexibility

Cons

- it has an heavy structure ( mainly on the management level ) - recently, changed the work policy for a forced one (2 days in the office), going against what the employees internal survey pointed as the most convenient and without a proper justification or data to support it.

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FARFETCH Response
2y
Thanks for sharing your thoughts and experiences with us. Your feedback is important to us as we continuously strive to create a more inclusive and supportive work environment. Flexible Working has gone through a significant evolution since 2020, when we experienced the closure of offices and the world at large. Over the past years, we have been learning and adapting. While we want to remain committed to flexibility, we believe in the quality of "in real life" connections as a cornerstone of trust and culture and that's why we have moved into an approach that requires that our people work a minimum of 2 days per week from the office. From our perspective, this is a balanced approach that keeps a level of flexibility while appreciating the social element of work, which is so important in organisational culture.
1.0
Apr 6, 2023
Recommend
Business Outlook

Pros

Farfetch does not offer any advantages for me to work here.

Cons

Dear Glassdoor community, I would like to share my honest feedback regarding the company I work for, in a polite and constructive manner. While there are certainly positive aspects to the company, I cannot ignore the areas that need improvement. Firstly, the development of software is inefficient and lacks agility. The company claims to have a LEAN process, but in reality, this is far from the truth. Additionally, there are too many employees assigned to tasks that could be done by fewer people. Secondly, the technology managers demonstrate poor people management skills, which has created an unpleasant work environment for many employees. Thirdly, the internal bureaucracy is excessive, with too many processes in place for every task. Unfortunately, these processes are not efficient, and they are followed simply because they are in place, rather than for the purpose of generating value. Finally, I must mention that the company places an emphasis on diversity and inclusion, but in reality, it appears that these values are given only lip service. The company's core operations are not productive, and it seems that it is only a façade. I regret to say that this is the worst company I have ever worked for. I will wait a few more months before making a final decision, as I do not wish to return the 15% monthly reallocation paid to employees who have come from other countries. If you take a look at the company's ratings, you will see that the lowest scores are for opportunities, compensation and benefits, and senior management. To put it simply, each area of the company may appear excellent in isolation, but in practice, they do not communicate effectively with each other. To make an analogy, the HR department's ideas may sound wonderful, but in reality, their execution is lacking. The same applies to the product department and the technical team. Thank you for taking the time to read my review. I hope this feedback can be helpful in identifying areas for improvement.

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FARFETCH Response
3y
Hi, we're very sorry to receive this review and we would like to address some of your concerning feedback and also invite you to continue to conversation offline with your local People partner. We hope to improve your experience as quickly as possible. Since day one, we've been constantly focused on improving communication and transparency so that every Farfetcher has a clear understanding of our processes.
Viewing 73 - 75 of 1,913 Reviews

Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.