FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Sep 27, 2023
Recommend
Business Outlook

Pros

FARFETCH is great in hiring people — they have the best group of people to work with, the work environment is great and I always felt emotionally safe to speak my mind, suggest, criticise and question, though majority of people don't do the same. People working there is the main reason to keep working there, which is amazing.

Cons

People don't deal well with problems and criticism. There is no clear strategy, majority of leadership don't know what they're doing, don't know how to communicate to their peers and don't care for managing their teams — people are often lost in their positions, not knowing how to perform their tasks accordingly or WHY to work on what they are working. Worst part, FARFETCH pays one of the worst salaries in tech industry in Portugal and people working on same positions in different countries have no equity in payment — even considering differences in life cost, people in other countries tend to receive way more than people in Portugal.

3.0
Sep 6, 2023
Recommend
Business Outlook

Pros

The salary is adequate to the local market and I met some amazing people there.

Cons

The management looks like is in the kindergarten and playing with our career path like in a board game, pushing us to do this or that to observe the result. There is no one you could talk to and reach out for help from upper management or HR. If you get a good manager, you are ok, otherwise, you are done, so just start to look for another job already. And, of course, your direct manager is the one to give the go ahead for you to be ellectible for a career change within the company, so no good comes out of trying to change departments.

avatar
FARFETCH Response
2y
Hi, thank you for sharing your thoughts with us. We would like to address some of your concerning feedback. We take every report of bullying or harassment seriously and address all forms of bullying. Through our speak-up channels and anti-harassment committee, we are committed to supporting our people. We also have several global programmes and training for managers to ensure our people feel heard and supported. We often receive positive feedback, both on Glassdoor and in our bi-annual employee survey, about our inclusive and supportive environment and our team spirit so we're very sorry to hear that this was not your experience with us. We continue building on our inclusive culture, where every Farfetcher can succeed, belong and thrive with us.
2.0
Jul 26, 2023
Recommend
Business Outlook

Pros

Very nice people in general working there. Most people have a great dynamic and you get a chance to work with very smart individuals

Cons

The higher management seem to have lost their compass. Strategy decisions change just because of one weeks performance.

avatar
FARFETCH Response
2y
Thank you for taking the time to share your feedback with us. We value your insights and are committed to continuously improving our organization.
Viewing 109 - 111 of 1,913 Reviews

Glassdoor has 2,395 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.