Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FARFETCH

      Engaged Employer

      FARFETCH reviews

      3.4

      50% would recommend to a friend

      (1,913 total reviews)

      Bom Kim

      29% approve of CEO

      33% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 26, 2023

      Great Perks, but be prepared to time your bathroom breaks!

      Customer service representative
      Recommend
      Business Outlook

      Pros

      The perks at Farfetch are amazing! Even working in CS, we got 30% off most if not all FF items, 50% on Browns Fashion (excl. bottega, ysl, and others who were 30%). There is a $50/month wellness pay which means they pay for you to do something like get a manicure, go to the gym, etc. You get your bday off (you can choose any day within that 1 week period ish), there is health care and dental after 3 months, and a gift card after 3 months). The training is the best part and the trainer is 10/10 - their whole vibe is great when you start together with lots of other people (from it to top management it was great!). They do lots of team bonding and there is alcohol served in their offices on some fridays, sometimes there’s free lunch (I would say it was maybe 2 x month?) and they have an amazing location.

      Cons

      Micromanagement is insane here. Your whole day is laid out (which is okay) but changes from day to day. You never get the same hours as before and your 10-minute breaks are planned. If you have to step away from your desk for a minute you have to send an emoji in the slack to let people know, you get points based on how often you answer the phone/your efficiency - not how well you treat customers. Have an accommodation you need? You’ll likely be waiting on approval for a long time and you won’t get anything accommodated in the meantime. If you don’t adhere to your schedule and plan for the day 100% perfect - be prepared to explain that to your supervisor and the adherence management team.

      avatar
      FARFETCH Response
      3y
      Thank you for taking the time to provide us with your feedback. We are pleased to see your positive comments about our culture and benefits, which we are very proud of. We want to emphasize that we value our employees and their contributions. We strive to create an environment where everyone feels empowered to do their best work, and we want to ensure that our management style supports this. We're sorry to hear that this was not your experience with us. We will take your comments into consideration to keep improving in all areas.
      3.0
      Nov 25, 2022

      There isn't much opportunity

      Performance engineer
      Recommend
      Business Outlook

      Pros

      - Work-life balance. 30 day-offs per year, no deadlines, boomerang program, and so on. - Friendly atmosphere - Chance to work with people from different big companies - New Relic, Microsoft, Datadog, etc

      Cons

      - Compensation is low compared to other remote opportunities. - Management. A lot of not qualified middle management was promoted during company growth. - Not working atmosphere. I have seen people just chatting for months and just promising they will deliver something and in the end just switch to something else with the intention that everyone will just forget. - Promotions are done based on years of working inside the company, not based on Performance and feedback. - If you are looking for an international company - it's not about Farfetch. The engineering office is mostly Portuguese-Brazilian. Be prepared to adapt to that culture.

      2.0
      Jul 7, 2021

      Frontend engineer - good for relaxing, not growing

      Front end developer
      Recommend
      Business Outlook

      Pros

      The people, benefits, shares, and internal open source model. Seem to genuinely care about employees.

      Cons

      Snail pace, constant miscommunication, low talent bar, and favoritism. Getting promoted is bragging to the right ppl (your manager) and having a lead that will fight for you, 360 reviews actually don’t matter at all. 90% of frontend work is making very small changes for AB tests, backend work makes very small changes for the frontend. Testing and deploying your work is a nightmare, deployment has recently improved but testing will not for a long time (people have been complaining for years). Too much custom tooling that is soon after abandoned. If you want a low-stress environment, cool people, and don’t care about career advancement or skill improvement, that’s perfectly okay and I believe Farfetch would be a good fit for you. If you care about growth in your craft, career advancement, being surrounded by very skilled people, and being a bit challenged by your job, Farfetch is not for you. The habituation to slow-paced, unchallenging work is real and I’ve seen too many people get stuck waiting for their vesting period to end.

      avatar
      FARFETCH Response
      4y
      Thank you for taking the time to write this honest review! Our people are at the centre of everything we do, and we are very happy you experienced that! We are also very sorry to hear your negative comments about career growth and management. We launched our GO FAR framework, which brought greater clarity on all of the ways our people can grow and thrive with us. Plus, we will continue to offer and improve the numerous global training programmes for managers and senior leaders at FARFETCH. Our value 'Be Revolutionary' encourages our people to disrupt the status quo and embrace innovation with a curious mindset searching for new ways to shape the future. We're really sorry that this wasn't your experience with us.
      Viewing 112 - 114 of 1,913 Reviews
      Related searches: FARFETCH jobs | FARFETCH salaries | FARFETCH benefits | FARFETCH interviews
      ReviewsFARFETCH reviews

      Glassdoor has 2,395 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.