Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Customer Service (21) , Software Developer (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 169 reviews)); "Great culture and values." ((in 156 reviews)); "Good benefits and installations." ((in 115 reviews)); "Work life balance can be good depending on your team" ((in 81 reviews)); "The team I was in and teams I worked along side with were great." ((in 75 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 139 reviews)); "Terrible comms from senior leadership" ((in 38 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 37 reviews)); "company had multiple layoffs in just one year, which is a huge red flag in itself." ((in 31 reviews)); "No career progression" ((in 30 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,913 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 5, 2019

A Great Place to Work

Visual communication specialist

Recommend

Business Outlook

Pros

Fast paced and innovative environment with room to grow It's a community driven company Strong and relatable values Great benefits There's room to fail and learn from it Overall, it's indeed a great place to work and to be part of it's mission.

Cons

There are still some things that need to improve, but that only provides opportunities to create a better place to work.

FARFETCH Response

7y

Thanks so much for taking the time to leave us this review. We love receiving your positive feedback around our culture, mission, working environment and benefits! We completely agree that there's still lots to do, but as you said, that gives all of us a great opportunity to make changes and improvements together. #DoWhatsNeverBeenDone

2.0

Feb 1, 2019

Customer Service Advisor

Customer service advisor

Recommend

Business Outlook

Pros

Great View from Office located in the heart of downtown la. Great employee discount for first purchase.

Cons

Again located in the heart of downtown la which means heavy traffic volume. High turnover, unstable schedules, leadership is not informed of policies and will be quick to shift the blame on associates. Focused more on numbers than quality. High stress with very low pay. But everybody wears designer so you would never know.

FARFETCH Response

7y

Thank you for your feedback. We're proud of our amazing global offices and the great benefits and perks we offer our people! We're sorry to hear your negative comments; we work hard to provide our employees with a brilliant place to work through our inspiring mission, inclusive culture and competitive salary offer. We're committed to fostering a culture of conscious inclusion and equality through our policies and processes.

4.0

Jan 27, 2019

Good place to work

Anonymous employee

Recommend

Business Outlook

Pros

Lovely office, free breakfast and great company culture and office.

Cons

Management not great, not many opportunities for growth within role

FARFETCH Response

7y

Thanks for your review! We're happy to receive your feedback around our company culture and great working environment. It's so important to us that all Farfetchers feel comfortable and happy at work. We have created a bespoke Manager Training programme to ensure that all our managers are equipped to support and lead their teams to success, and this is something we will continue to develop in 2019. We are also proud of the broad range of Learning & Development courses we offer, which ensure that everyone at Farfetch can learn new skills and grow within their role.

Viewing 1735 - 1737 of 1,913 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job

FARFETCH

FARFETCH reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Great Place to Work

Customer Service Advisor

Good place to work

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Jobs at FARFETCH