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      FARFETCH

      Engaged Employer

      FARFETCH reviews

      3.4

      50% would recommend to a friend

      (1,913 total reviews)

      Bom Kim

      29% approve of CEO

      33% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 4, 2018

      AVOID customer service Black&White

      Customer service
      Recommend
      Business Outlook

      Pros

      Breakfast, birthday cakes, bonus every 6 months. Office is beautiful.

      Cons

      Bullying culture! You better run away unless you want to go back to pre-school. Very bad and poor management. Tyrant supervisor constantly tells her staff she's the boss and allows herself to do whatever she likes: playing music in her headphones, typing on her phone all day, taking pictures while we're working, friends coming over, taking free time-off. Supervisor doesn't help agents, doesn't take any escalations, lies a lot and pretend to be the supervisor you can trust. Haha! Manager in Lisbon is inexistant. HR too! Horrendous trainings. Agents crying every morning because of tyrant supervisor mentioned above. New targets unreachable! No investment in any members of the team who actually work hard. You will only progress if you throw other members of your team under a train. You will not progress here and salaries are not industry standard.

      4.0
      Jan 2, 2018

      Good experience

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good work environment and culture. The Technology and Architecture direction is good, best practices are followed and continuous improvement mindset is On.

      Cons

      It's a fast growth environment, and that brings problems with communication between teams and an higher technical depth.

      3.0
      Dec 29, 2017

      Not the best company to work anymore

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good benefits, good environment (minus management) No need to work over-hours, it's encouraged to go in and out on time and not the other way around. There's a lot of mutual help and it's encouraged.

      Cons

      It's a fast growing company and for someone who's not used to CONSTANT changing it's not a good place. Management is not very good, they are still learning. You only grow in the company if you have friends in the right place, otherwise you'll be stuck. Below average pay.

      Viewing 1816 - 1818 of 1,913 Reviews
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      ReviewsFARFETCH reviews

      Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.