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      FARFETCH

      Engaged Employer

      FARFETCH reviews

      3.4

      50% would recommend to a friend

      (1,914 total reviews)

      Bom Kim

      29% approve of CEO

      33% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 11, 2021

      Thieves

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      - Work life balance can be good depending on your team - Able to sync up with remote teams in UK/Portugal during day time as time difference is only few hours

      Cons

      - Shameless bunch of folks. I have no comparison to make. Especially the HR department. - No growth and forget about any decent raise. - Management is a headache. It's another one of those miracles or scams that this company survives without making any profit. - Poor IT infrastructure and you may repent joining them from beginning to end. - They steal from their customers, investors and employees came alike. They sell inferiour products at inflated prices with a high number of cancellation and returns thus causing them a net loss, which is then sold off to their investors while exploiting employees through dubious practices and management. Avoid them at all costs. - They will attempt to cheat you at every step. Won't give you what they tell you in offer in writing, will retract during your employment and forget your full and final settlement.

      avatar
      FARFETCH Response
      4y
      Hi, we're very sorry to receive this feedback. Since day one, we've been constantly focused on improving communication and transparency so that every Farfetcher has a clear understanding of our People processes, including salary and career development opportunities. Last year, we put in place our GO FAR framework, which brought greater clarity on all of the ways our people can grow and thrive with us. We're sorry that this wasn't your experience with us. And we'll continue to do our best to ensure that everyone is rewarded fairly for their contribution to our mission, which is to be the global platform for luxury fashion, connecting creators, curators and consumers. This whole community is at the heart of our business success, and since day one, we've been committed to amazing them and keeping them front of mind.
      2.0
      Jul 26, 2021

      Mixed bag, hierarchical, cliquey and chaotic.

      Senior project manager
      Recommend
      Business Outlook

      Pros

      Most people are great, lovely to work for, intelligent Nice work benefits/perks, but could be better and more aligned to peers

      Cons

      The 'continous improvement' feedback system takes itself too seriously Some of my peers/seniors were incredibly rude, and stubborn, believing that their background and experience (which was sometimes not at grand as they made it out to be), was the only way Strong sense of arrogance between teams (Corporate Development/Strategy) to integration Not quite as big and successful as peers, yet claim to be Personally, I felt that one individual in my team brought down the overall culture and my experience

      avatar
      FARFETCH Response
      4y
      Thank you so much for your review. We take great pride in our values, two of which are 'Be Human' and 'Todos Juntos'. We want our people to celebrate shared achievements while being respectful and kind to the ones around them. We're very sorry this has not been your experience. We will take your feedback on board, and please note you have a people partner always open to hearing your concerns and helping find solutions.
      5.0
      Oct 12, 2020

      Only for those with a growth mindset!

      Manager
      Recommend
      Business Outlook

      Pros

      - I'm proud to work for a business who has done all they can to protect the wellbeing of Farfetchers during the pandemic. It has only solidified the commitment many of us feel for this incredible business. - Values are at the core of the business, they are genuinely referenced and upheld in everything we do. - Ambitious business who truly want to be world class - the incredible talent I work with on a daily basis, getting the opportunity to fix problems and contribute to building a business - a rewarding equity scheme, which means everyone in the business has skin in the game - Flexi-time working policy.... when we get back to normal we will have the best of both worlds!

      Cons

      - It's not an environment conducive to the success of everyone! You have to want to work in a fast-paced, often ambiguous environment. You have to be ready to contribute to building this business, building solutions and being pushed out of your comfort zone - we aren't great at planning! Processes are also often over complicated- clearer direction from leaders would save a lot of time wasted - a top heavy structured organisation - some tough decisions need to be made on the efficiency of some teams - internal opportunities are often hired with external talent, as opposed to nurturing internal talent and giving people a chance to stretch themselves

      avatar
      FARFETCH Response
      5y
      We really appreciate your feedback - thank you so much for taking the time to leave us this review. We work hard to make sure all Farfetchers feel safe and valued. We appreciate your comments about the fast-paced nature of our business, and we're working hard to improve our foundations which will better enable every Farfetcher to thrive on their journey with us.
      Viewing 205 - 207 of 1,914 Reviews
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      ReviewsFARFETCH reviews

      Glassdoor has 2,395 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.