FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 15, 2019
Recommend
Business Outlook

Pros

Amazing environment with a lot of opportunities and a dare-to-change mentality. Concern with the maintenance of a culture where individuality is empowered. Very good work conditions and benefits extra-salary (offices, food, company shares, discounts in the site, discounts with other several partners, days-off, work from home, etc.) Great work/life balance. Fast-pacing industry with constant challenges.

Cons

The company grew to fast in the last years and therefore lacks standardization of processes in some areas

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FARFETCH Response
7y
We really appreciate your great feedback - thank you! We're happy to hear your comments around our environment, benefits and work-life balance. Every Farfetcher contributes to our amazing culture so let's keep building this together! #TodosJuntos
3.0
Feb 25, 2019

Work

Anonymous employee
Recommend
Business Outlook

Pros

- friendly enough people

Cons

- lack of simple organisation such as stationary or post room organisation - lack of progression within many roles

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FARFETCH Response
7y
Thanks for your feedback. Career progression is a key priority for us and we're committed to providing annual performance reviews for all Farfetchers to make sure there are growth and career development opportunities for everyone. Regarding our stationary and post room organisation - noted! As we've been growing so quickly this hasn't always been our priority, but in 2019 we are committed to creating and building the foundations for success and this is something we'll be looking to improve.
3.0
Jan 20, 2019
Recommend
Business Outlook

Pros

- Great workspace, good social aspects, fab parties, some possibilities for job crafting, very inspirational C-Suite team.

Cons

- inexperienced HR department, poorly trained middle management, lack of awareness of workplace issues facing a global, growing workforce, no mental health support or training, very political and slowly losing friendly atmosphere.

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FARFETCH Response
7y
We appreciate your positive comments around our working environment, social events and inspirational Executive Leadership team! We're very sorry to hear your feedback around our mental health support and training as this is very important to us, on a global scale. As an example, in the UK we launched our well-being programme in October 2018 and well-being guardians throughout the business volunteered in order to ensure that everyone feels supported at work in regard to their mental and emotional well-being. We have also launched a new Culture Club to help maintain our brilliant, fun and inclusive culture as we continue to grow. Finally, all of our Managers are enrolled in a bespoke Manager Training programme to equip them with the skills needed to build brilliant teams; this includes a module around Mental Well-being. We hope these initiatives will assure you that we are dedicated to providing brilliant training, culture and well-being support at Farfetch.
Viewing 220 - 222 of 1,914 Reviews

Glassdoor has 2,396 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.