Foundever reviews

3.9

78% would recommend to a friend

(19,236 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Feb 12, 2009
Recommend
Business Outlook

Pros

none i can think of right now. but i will give it a go. If you are on the dole and need a job to tie you over for the short term than this could be okay but if you have aspirations for a career than look elsewhere as will not be going anywhere with this company as they are just too dynamic for their own good. Higher management look after them selves and friends and the rest of us have to fend for ourselves. You could be the best agent in the world but you will still not be able to progress

Cons

Many and there is no job security as they say one thing and do another. The downsides are many u don't have a social life as you always thinking about work. The shifts and hours you work will change randomly and frequently to suit the business but when these changes don't work we go back to other patterns and shifts. management blame everyone but themselves even though they are in the driving seat. If you get done for speeding the policeman does not give the the points and fine to the passengers does he? So why do the agents suffer for management failures.

2.0
Jul 21, 2008
Recommend
Business Outlook

Pros

Sitel provides good benefits, a wide range of schedule options, and is a global company which allows transfers to other locations.

Cons

For middle management staff, the workload given is unrealistic, while the project management team (Operations) provides little or no feedback, there is no training provided for basic job duties, and the environment does not promote teamwork.

1.0
Apr 5, 2026
Recommend
Business Outlook

Pros

it's a job i guess

Cons

it's a call center and people quit almost everyday, the progressive campaign got reduced a 50%, and then started hiring more people paying less

avatar
Foundever Response
1mo
Thank you for taking the time to share your feedback and perspective. I understand that workplace experiences can vary, and feedback regarding communication, staffing, and career growth is important as teams continue working to support associates across different programs and environments. Foundever encourages associates to ask questions, share feedback, and raise concerns through leadership discussions, MAX, and People Services so teams can continue learning and improving. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for sharing your experience. Jasmin at Foundever
Viewing 439 - 441 of 19,236 Reviews

Glassdoor has 24,689 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.