Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,237 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Mar 5, 2026

      Just avoid it for your mental health sake

      Technical support
      Recommend
      Business Outlook

      Pros

      Private health insurance (with very limited dental care though) Clean premises once inside My supervisors/ trainers were always nice, approachable and down to earth people.

      Cons

      I was literally reported by ANOTHER project manager for entering the gym during my lunch break!! Just to give you an idea the toxic mentality and low quality/recycled managers they hire from other call centers. Recruiters are extremely pressured to put you in a project, never inform adequately about anything. Projects close regularly because of how messy it gets. Unsafe/Shady premises location, with people begging from time to time (close to Victoria square).

      1.0
      Mar 5, 2026

      Extremely low salary and high workload

      Learning specialist
      Recommend
      Business Outlook

      Pros

      Colleagues are the only good thing

      Cons

      There is too much workload and management is understaff, the reply is the same: ask help to your colleagues as the company doesn't hire anymore for this position, we are all buried with work, is way easier to be an agent. To achieve the bonus is necessary to cut on breaks and work too many straight hours. The salary doesn't even cover the rent, is necessary to work two jobs as the company refuses to understand that what they pay was fine 6 years ago, Portugal major cities are expensive, we are oblige to work in the office and therefore stay near Lisbon area.

      2.0
      Mar 5, 2026

      Interesting job but too much pressure

      Customer service agent
      Recommend
      Business Outlook

      Pros

      Great colleagues Interesting product to learn working in Posible bonus for performance

      Cons

      High targets to get the bonus (more dificcult every month) Small time to work on a case after a call (wrap-up) As an agent you cant behave as a human you must be a machine, if a user gives you a bad review its always your fault, because of course you cant be a human and there is no support about it from your supervisors. There is a lack of supporting tools for agents as FS or TLs in working hours

      avatar
      Foundever Response
      7h
      Thank you for taking the time to share such detailed feedback. We're glad to hear that you value your colleagues and find the product interesting to work with, as well as the opportunity to be recognized through performance bonuses. We also appreciate your comments regarding targets, wrap-up time, support tools, and the level of pressure felt by agents. Feedback from experienced team members is especially valuable, as it helps us better understand the day-to-day challenges our people face and where additional support, resources, and leadership focus may be needed. Thank you for your suggestions and for being part of the Foundever team. We wish you continued success in your journey with us.
      Viewing 445 - 447 of 19,237 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,691 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.