Foundever reviews

3.9

78% would recommend to a friend

(19,196 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Feb 28, 2016

Taken for granted

Recommend
Business Outlook

Pros

The location was good for me and it is a very social environment, other than that there is not much positive to say

Cons

The pay is not great and the working environment is very strict regarding clothing/attire and other issues.

2.0
Jan 12, 2016
Recommend
Business Outlook

Pros

Most of the time you'll work with some great people Okay place to get your start in customer service Paid holidays Work from home options available if you're into that kind of thing

Cons

Pay is well below industry standard for the same work "Promotions" to positions of higher responsibility and authority often do not come with a pay raise Company alternately encourages a high turnover rate of employees but punishes managers who have a high turnover rate on their team Work from home does not follow on site Global Operating Standards leading to overworked managers with unmanageable team sizes who are unable to complete their duties or provide proper direction to their team members Pay raises were frozen for all employees who have worked there for more than two years during the financial crisis. Despite the financial recovery and Sitel seeing record profits they have not seen fit to reinstate raises past the two year mark.

1.0
Dec 9, 2015
Recommend
Business Outlook

Pros

Avoiding daily commutes in traffic is about all the benefit this company has to offer for work at home agents. Of course you can always dress any way you like too.

Cons

1. Very poor communication 2. Poor pay 3. Faulty used equipment and servers 4. Poor training modules 5. Conveyor belt mentality 6. Poor HR 7. Surveys which result in nothing 8. Pay does not commensurate with experience or skills. 9. Pay does not commensurate with what is expected.

Viewing 205 - 207 of 19,196 Reviews

Glassdoor has 24,633 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.