Four Seasons reviews

3.8

69% would recommend to a friend

(3,456 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Mar 31, 2010

Where you'll hear: "it's not my job".

Anonymous employee
Recommend
Business Outlook

Pros

The offer great management training classes.

Cons

So compartmentalized and so micro managed, that workers are afraid to take on more than they are supposed to. Where they hire and keep unqualified workers as they have invested so much in their detailed interview process. Where those who are capable are expected to do more and 'cover' for those hiring 'mistakes'. I agree with other comments that the place is good for people with no personality and robots. Lousy pay.

3.0
Mar 27, 2010

Great locations, mediocre pay

Anonymous employee
Recommend
Business Outlook

Pros

Phenomenal locations in amazing cities and vacation destinations around the world. Surrounded by like-minded coworkers who work at Four Seasons as a means of paying the bills while enjoying their beautiful surroundings.

Cons

Very "corporate". A myriad of rules and chains of command to be mindful of. The rules are very easy to abide by and are clearly expressed...however those who slip up risk swift termination. The hierarchy leaves line employees with very little leeway in managing difficult situations (i.e. emergencies, problems with guests). Line employees are given no real authority to exercise but instead are told to keep following the chain of command and are not allowed to be involved in difficult situations (and thus prevented from experiencing important learning opportunities).

3.0
Feb 18, 2010
Recommend
Business Outlook

Pros

Free comp nights! This is an amazing benefit that's given me the opportunity to travel to places I never thought I'd be able to go.

Cons

The hotel can be very political in terms of promotions.

Viewing 3433 - 3435 of 3,456 Reviews

Glassdoor has 4,222 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.