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      Future

      Engaged Employer

      Future reviews

      3.2

      44% would recommend to a friend

      (712 total reviews)

      Kevin Li Ying

      60% approve of CEO

      36% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.0

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Future has an employee rating of 3.2 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      712 reviews
      1.0
      Jul 15, 2020

      The sword of Damocles hangs over everyone at all times

      News editor
      Recommend
      Business Outlook

      Pros

      It's like starring in your own tragic comedy

      Cons

      Ask any former Future staff member about their experiences with the firm and you'll get the same answer. The firm takes over its rivals, guts them from the inside out and then sacks staff from both the wider Future team and the newly acquired firms. Editorial staff members that would be junior team members at anywhere with integrity are given senior job roles (but junior pay) and handed the responsibilities of their newly departed colleagues. The imbalance of experience between editorial and sales means that nothing is off limits when it comes to making a quick buck.

      avatar
      Future Response
      5y
      Before I go any further in this response, if you genuinely feel like you were in a constant state of fear regarding your job I implore you to reach out to our People & Culture team so we can get that dealt with. That is the farthest from the environment we have worked very hard to create. Change is hard, and Future has changed a LOT over the last couple of years. It's not difficult to admit we weren't as prepared for rapid growth as we should have been, but there's been so much work to address this over the last year that I struggle to agree with you regarding how we handle junior and senior staff members. We're a company which values expertise in every aspect of the company, and sometimes that expertise lies more in developed skill and less in veteran status within the organization. Please, please consider reaching out to P&C with these concerns, we would love to add your feedback to our improvements. And I sincerely hope you are happier in your next position.
      1.0
      Jul 9, 2020

      Future does not value employees

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Individual employees are extremely talented and smart. Personally accomplished very creative work on a very limited budget. Week off between Christmas and New Year's is nice. Free bagel on Fridays.

      Cons

      Regularly pushing a "people are our priority" message to staff and then laying off entire departments at the slightest threat of losing a few dollars is not a good look. NYC office is a loud open-plan hive, akin to a school lunchroom. Workers trying to get anything done need to wear headphones, some even walk around the office with them on. There are exactly two phone booths in which you can take a private call; they are always occupied. The overcrowding comes from Future buying other companies then cramming them into a space too small even for the amount of people already there. To "fix" this, they shuffle employees around the office every few weeks and then abruptly eliminate positions. Management asks for input in the form of surveys yet doesn't actually take that in, so they still make very poor decisions. Only later after the decision is implemented do they realize it was the wrong move and attempt to fix it. Future does not value employees: Pay is less than market rate. Will not consider raises even when presented with a proven case for an increase or salary comparisons. While individuals are talented and go above and beyond, appreciation for that is rarely shown and there is little to no incentive to stay, leading to high turnover. On top of that, there is zero job security even if you're great at what you do. Was told multiple times "if you're not happy here, leave" by managers, HR, and the CEO; not sure what world they're living in where that's the easiest option. Felt belittling and left me wondering how adept they can be at leading others if they're not considering what those less privileged have to deal with.

      avatar
      Future Response
      5y
      Our NYC office is a large, frenetic open space with not a lot of room to go an be private or quiet, that much is absolutely true. Headphones are without a doubt your best friend in that space. But to suggest we eliminate positions at random to address noise and chaos is absurd on its face, and I think you know better. It's unfortunate you never felt like the management surveys benefitted you in any way, but the hours that went into observing those reports and creating plans to address the many concerns from our co-workers was very real. And those changes are being implemented even now, while everyone is quarantined. Speaking of, the suggestion that we laid off entire departments because of a slight threat is just plain wrong. Future made some tough decisions to furlough colleagues in departments where it wasn't possible to sustain a business during COVID-19. We've been in the process of returning many of those people to work as time has allowed, and doing so carefully has minimized the impact on all of our staff. Nobody should ever be made to feel belittled at work, and for you to have experienced that was most assuredly not the intent of anyone who talked with you. At the same time, Future does operate at a very specific pace and there's a certain kind of person who thrives in that environment. That in no way means you should have been made to feel like you needed to move on, but hopefully wherever you land next works out.
      2.0
      Jun 24, 2020

      Rat Race

      Ad operations
      Recommend
      Business Outlook

      Pros

      Nice People on the team, The physical office is nice and in a good location.

      Cons

      The company is undergoing a messy acquisition with upper management either unwilling to fix or unaware of the systemic changes that need to me made for the company to function well. They quickly move on to the next acquisition before getting things right. Unlimited PTO but don't plan on enjoying it - you will be worrying about what headaches will bubble up when you return - even for a day. There is a lot of lip service about taking care of yourself but ultimately that is all it is. To sum it up this place is a rat race and all of the frustrations that come along with being dysfunctional will come back to you.

      avatar
      Future Response
      5y
      Your frustration regarding a large acquisition is entirely understandable. Change is hard, and no one here would say we get it perfect every time. But we absolutely learn and make a consistent effort to improve based on lessons learned with every change. Our People & Culture team has been working overtime to ensure managers have the right tools to make sure the people on their teams feel they have room to grow and feel they're valued, not to mention a massive new training program so everyone who joins our team is able to quickly and effectively be a part of the team they are assigned. It doesn't seem like these changes reached you in time for you to feel like you were appropriately valued, and that's deeply unfortunate. On behalf of Future, I wish you well on your next adventure.
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