Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
avatar

Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 6, 2024

Sinking ship

Recommend
Business Outlook

Pros

If you need something quick, they will hire anyone

Cons

The company and leadership act as if their reputation with businesses hasn't been tarnished through bad business practices and being vultures cutting out any profit for their merchants. Almost every phone call that you make, when someone picks up the moment they hear Groupon, whatever goodwill or rapport you built shuts the conversation down. Depending if, and its a big if, you make it through training, because the first meeting you have with the trainers is them covering all the ways they can fire you, then you have to contend with people who have been in the company for 5+ years that have entire regions locked down syphoning all the sales for themselves. Heaven forbid you get something that could close only to find out that it belongs to someone else, OR you attempt to close it and they come along and try to have you give them the sale anyway. Long story short, the hiring process is you start with 40+ people and by the time training is over you'll be lucky if 10 of you survive it. Avoid this place worse than the plague, because the stress and pathetic excuse for pay are not worth the time and headache.

4.0
Dec 5, 2024

interview

Recommend
Business Outlook

Pros

The company offered a dynamic and fast-paced work environment, which helped me develop my problem-solving and communication skills significantly. I appreciated the collaborative team culture. My colleagues and managers were always approachable and willing to provide guidance when needed. The exposure to handling customer queries from diverse backgrounds was a great learning experience.

Cons

The workload could sometimes feel overwhelming, especially during peak periods. While the training was good, a little more focus on advanced tools or strategies could have further enhanced efficiency.

2.0
Dec 4, 2024

Meh

Anonymous employee
Recommend
Business Outlook

Pros

People there are kind but scattered

Cons

Not very good pay and leadership not very good

Viewing 298 - 300 of 4,354 Reviews

Glassdoor has 5,035 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.