Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
avatar

Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 18, 2013
Recommend
Business Outlook

Pros

There are many decent, hard-working, good people who work there, and they do allow a lot of flexibility in hours. There's a very shiny, outer image that the company projects that does make it look good on a resume.

Cons

The main problem with Groupon is they fell into a classic business mistake of putting all their effort on growth, and nothing on infrastructure to promote that growth or the retaining of personnel to continue that growth. As a result, whether you are employed in sales, or are a details writer, or even in customer service, you find your work process constantly changing in a seemingly desperate attempt to keep up with demand or patch holes that were never foreseen. This makes the day-to-day much more stressful than it should be for the average employee. Further, Groupon has not been very good at improving morale or working to keep the people they have. As you might infer from the submitted employee salaries, pay for comparable positions are below the well industry standard almost across the board, with meager to no pay increases annually for performance. In addition, there is almost no ability to move out of your current position that you are in, other than into a management position for your same position. Lastly, the very public negative press related to the company, such as the CEO and Founder, Andrew Mason, being fired, gives one a sense that Groupon is a sinking ship and that the company, and your job, could go under at any minute. It really is a tragedy - there are many very talented young people working there, something almost any company would envy, and they feel like there is no future for them or the company. There's so much potential, but the systematic problems are not using them to the f

1.0
Mar 18, 2013
Recommend
Business Outlook

Pros

casual clothing well known company monthly groupon credit

Cons

call center feeling looks like working in a zoo or circus huge turnover people are fired on the spot everyday management changing constantly commissions change very 8 weeks no stabiliy only good if you enjoy call centers long hours not overtime payment no career prospects things constantly changing don't bother making friends, in 2 months 80% will leave or be fired

5.0
Mar 18, 2013

One of the most awesome company in Malaysia

Anonymous employee
Recommend
Business Outlook

Pros

Energetic peeps to drive your best out from you. Only yourself is the roadblock to own achievement.

Cons

Fast paced company, you just need to be fast adapting enough.

Viewing 4129 - 4131 of 4,354 Reviews

Glassdoor has 5,035 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.