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      Groupon

      Engaged Employer

      Groupon reviews

      2.8

      41% would recommend to a friend

      (4,355 total reviews)
      avatar

      Dusan Senkypl

      44% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Groupon has an employee rating of 2.8 out of 5 stars, based on 4,355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      May 24, 2013

      Overall Great

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - People love the product - Culture is amazing (very weird a quirky) - Feel like you're in an underdog industry - Eric, the CEO, has laser focus - Great opportunities if you are talented

      Cons

      - Lots of negative press

      5.0
      May 14, 2013

      Epitome of awesomeness: extremely impressive or daunting; inspiring great admiration, apprehension, or fear.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - intelligent co-workers who motivate and encourage you to be your best - team leaders who see your potential and provide avenues for personal & professional growth - similar-minded young colleagues who work hard and play hard ;)

      Cons

      - the experience will encourage you to face your weaknesses and challenge you to blast them to bits (not an easy thing to do) - working among the best talent can be intimidating; you really need to know your stuff and be confident

      3.0
      May 14, 2013

      Great people, but dead-end job

      Customer service representative
      Recommend
      Business Outlook

      Pros

      - Fun, casual culture - "Unlimited" PTO (within reason) - Decent benefits - Everyone is young, educated and in the same boat (in customer service); the work itself sucks, but there's a "we're all in this together" attitude which makes it easier - Direct managers (in CS) are generally very friendly and accommodating - After the CEO was fired, things are looking better

      Cons

      - Tedious job (customer service) - Very little room to grow: only a small number of employees are given the opportunity to advance (within the CS department) and it's generally based on seniority - Relatively high turnover rate - The vast majority of CS Reps have a very negative attitude about anything related to the job, which can be depressing - Very poor communication internally - Processes and policies change every 3-4 months; you have to be able to quickly adapt to completely new procedures with little training

      Viewing 4273 - 4275 of 4,355 Reviews
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      ReviewsGroupon reviews

      Glassdoor has 5,036 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.