Groupon reviews

2.9

44% would recommend to a friend

(4,352 total reviews)
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Dusan Senkypl

46% approve of CEO

40% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,352 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Sep 8, 2011
Recommend
Business Outlook

Pros

Of all the players in the "coupon" industry, Groupon is the most technologically advanced and carries the best reputation worldwide.

Cons

Overqualified sales reps. They hired young, eager graduates out of major universities, and promised them upward mobility, yet there is little room to grow within the company. If you're making a lot of phone calls and closing lots of contracts, you might get "promoted" to a top-10 market. And if you're prepared to be hung-up on by 49 of the 50 merchants you speak with in a day, you might be able to slide a deal onto the page. Cross your fingers that subscribers open their email and buy this deal, because if they don't, you're not making commission that month. You're working in a call-center and cold-calling's your job. You're fighting with vendors, lying through your teeth, telling them that Groupon won't hurt their business, then begging them to sign up,

1.0
Sep 4, 2011
Recommend
Business Outlook

Pros

good people ( the one's who actually work hard- the sales and support team) lots of subscribers good technology

Cons

There are too many layers and people just telling others what to do. No respect for the sales team or how hard they work. Compensation is weak Change in senior management and new sales management approx 2 months ago - since then its been horrible work environment. Everyone is miserable and they treat the customers ( merchants) as well as employees with little respect. All they care about is how much money groupon makes. This USED to be about helping others now it is ALL about them. They don't care about their employees and it shows. They are going to LOSE their top sales reps becasue they do not treat them well. They also created a "boiler" room environment and micromange to the 100th degree. They suffocate you and you can barely breath or go to the bathroom with out feeling guilty. - This used to be a work hard play hard fun place but not anymore. Its an awful environment now.

Viewing 4318 - 4320 of 4,352 Reviews

Glassdoor has 5,032 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.