Groupon reviews

2.9

43% would recommend to a friend

(4,353 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 25, 2017

BDR

Recommend
Business Outlook

Pros

Great company culture and you make money on the weekends.

Cons

Being a tech company there's a lot of change quarter to quarter. You can get really frustrated or keep your head up and do your job. As long as you don't get too invested and upset with the change, Groupon is a great place to be.

1.0
Feb 13, 2017

Was warned, should have listened...

Recommend
Business Outlook

Pros

- Decent work/life balance & flexibility (largely dependent on team) - Good benefits (would be great with 401k match and more tolerable work envt) - Free drinks (coffee/tea/vitamin water... and for better or worse, alcohol on the job...) - Casual/informal dress code - Nice, open work-spaces

Cons

- I truly believe (& based on my experience, know) that this is a company that will lie, cheat and steal their way to the top. Make no mistake, this is a dysfunctional company, as their reputation in Chicago and attrition rate both speak to. They are known in the local legal community as not necessarily being 'equal opportunity employers' ...due to their riding the fine line between (il)/legality, plain unfair business practices and just being a really horrible company to work for. - Important to note that HR does not serve as any type of intermediary between employee and employer; but rather, solely to protect and mitigate risk for employer. Strongly advise against going to HR (even when you feel there's no alternative/as last resort). (Think Uber. This was my (& others') experience(s), yes, really and truly.) - Harassment, bullying and hostile work environment, accompanied alongside retaliation for those who aim to do something about it. - More frat-inspired work envt than professional work envt. - Warned about incredibly high attrition rate, HR not serving in employees best interest when they should, and "it never has been this bad" all from a veteran... should have listened! Be warned.

1.0
Dec 8, 2016
Recommend
Business Outlook

Pros

Good work-life balance. A large portion of the company is probably only in the office 50% of the time (and less of that time actually working). A very small pocket of solid engineers (though shrinking because they're jumping ship) If you negotiated hard of your salary, it could be pretty high (we're desperate to hire) though you'll be making a LOT more than the people at your level that got promoted into that level or didn't negotiate as hard.

Cons

Software Engineering is valued the least at this company. If you rank roles, it's sales people -> business people -> product people, then last comes software engineers. Terrible decisions made by the sales and business people cause a lot of trouble for engineers. Mostly because those people are really weak decision makers. Very poorly planned too. Product managers are often giving really weak and ill defined product requirements (engineers aren't allowed to define the product, engineers are relegated to just doing what they're told). Often the product managers aren't even thinking through their decisions and when engineers ask for clarifying questions, it's clear that the product managers didn't really think things through. Sometimes their responses is to just yell at the engineers. Product managers also throw engineers under the bus a lot of mistakes they make (product change requirements that result in a delay of delivery). Or they don't think through the end to end and forget to include a business team and then the whole project gets killed. Mission focus isn't clear as well. There's a big push for the goods business but the mission of the company is supposed to be about connecting people with local merchants. They're just doing it because there's money to be made. That's kind of the only driving factor at this company, making money. No one cares about making a long-term sustainable business or a good user experience unless they can make money off it. Not saying this is a bad goal, but this is basically the only goal. Company is very junior in experience, even folks in very senior leadership positions aren't very experienced and thus make a lot of bad decisions. Most people get to those levels because loyalty is promoted (or maybe it's out of desperation because they can't find anyone else).

Viewing 64 - 66 of 4,353 Reviews

Glassdoor has 5,033 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.