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      HostGator.com

      Engaged Employer

      HostGator.com reviews

      3.5

      55% would recommend to a friend

      (496 total reviews)

      Suhaib Zaheer

      9% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      HostGator.com has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HostGator.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      496 reviews
      3.0
      Jul 9, 2015

      Not a Place to Stay Long

      Linux systems administrator
      Recommend
      Business Outlook

      Pros

      They don't require significant experience to start and they offer on-the-job training. With a year or two of experience, you can get a job at a better company.

      Cons

      The company was purchased by Endurance International Group in 2012 and the work environment took a turn for the worse. I started as a Level 1 Admin, so I wasn't required to take phone calls or chats, but the work was very much a callcenter-type environment. There is constant pressure to maintain a high ticket count and quality of responses is of secondary concern. If you're interested in helping customers with non-trivial issues, you'll find this tedious.

      1.0
      Jun 3, 2015

      Children who want to play business

      Linux systems administrator ii
      Recommend
      Business Outlook

      Pros

      There are no positives for this company. See the con section for further information. There is nothing positive to say here

      Cons

      Managers who act like they are in high school Too many people playing politics Management covers up security incidents Management attempts to intimidate employees

      1.0
      May 19, 2015

      Avoid HostGator at all cost, customer or candidate

      Junior administrative tech lvl i
      Recommend
      Business Outlook

      Pros

      they seem appealing, offering a meal for every shift worked, they have nice perks like monthly outings... we got to see Avengers: Age of Ultron the day before it was released to the general public when they rented out the theatre... all seems really cool, until you find out it is to compensate for the deplorable way they treat you "by policy".

      Cons

      They have a SIGNIFICANT problem in providing training. The trainers do their best, but they are tech support folks who came from the floor to train poorly planned and executed training programs. They know they need a REAL training program, and they are trying to hire a Director of Training, but until then, they find it easier to fire people for "not following policy" when they have not properly trained on it. Also, when warned, I asked for remedial training... they said "look at this web page"...and that was all the remedial training there was. I got a GREAT 90 day review after that, so I decided to move the 50 miles closer to my job, and the day after I moved, I was fired for this same "problem"... I asked to review my infraction and defend myself, and they said "there is no point, you are terminated." Beware people, they have an employee to Supervisor ratio of 30+:1... there is NO company I know of that finds that to be an acceptable level of supervision and support. There are far more cons.... security tickets having to wait 2+ weeks to be addressed, Support procedures that tell a tech to put a customer on infinite hold if they request a supervisor or Manager... the list gose on...

      Viewing 10 - 12 of 496 Reviews
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      ReviewsHostGator.com reviews

      Glassdoor has 884 HostGator.com reviews submitted anonymously by HostGator.com employees. Read employee reviews and ratings on Glassdoor to decide if HostGator.com is right for you.