HostGator.com reviews

3.5

55% would recommend to a friend

(496 total reviews)

Suhaib Zaheer

9% approve of CEO

41% positive business outlook

HostGator.com has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HostGator.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

496 reviews
1.0
May 28, 2015
Recommend
Business Outlook

Pros

There is an arcade in the basement

Cons

Underpaid, overworked, doing the work of 4-5 jobs with no respect for the employee from the employer.

2.0
Aug 6, 2014
Recommend
Business Outlook

Pros

Initial training covered a wide variety of topics related to web-hosting issues.

Cons

Expectations regarding the the level of support offered to customers are at odds with expectations regarding the quota. Your value as a low level employee has little to do with what problems you can solve, and more to do with getting people off the phone/chat as soon as possible. Employees who are adept at boiler plating their responses and declining assistance based on scope of support can make their quota and earn bonuses, but if they cannot make friends with management they will get stuck at junior admin level II.

5.0
Jan 12, 2011
Recommend
Business Outlook

Pros

We get free food everyday. Its not the best food, but its great considering the value(FREE). We get the same menu everyweek, so we always know what we are eating, and can bring our own food if we want. Very laid back when it comes to personal communication inside the company. Awesome arcade room with tons of free very good games. State of the art work out room, which people do use. Management is very smart, and will either answer or find an answer to any question. They give everyone a chance to work here, if you don't have the skills to be an admin, they will let you be a chat tech, and then train you to be an Admin. Having good Admins makes them money, so they do what they need to train you, and make you worth even more. They pay very, very well. They do not care about background, or work history so much, as long as you can do your job and not try and abuse the system. Lazy people will not make it here. If you are looking for a job where you can sit around all day getting paid to surf facebook, go find something for minimum wage.

Cons

Same food everyweek(but hey its free). Sometimes you have to deal with an irate customer.

Viewing 19 - 21 of 496 Reviews

Glassdoor has 884 HostGator.com reviews submitted anonymously by HostGator.com employees. Read employee reviews and ratings on Glassdoor to decide if HostGator.com is right for you.