Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 753 reviews)); "And some of the people that work there are great people whom I will miss." ((in 339 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 133 reviews)); "Tips and coworkers were great" ((in 130 reviews)); "Good company and work environment" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 369 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "Many managers had no interest in helping and would do as little as possible until everyone was drowning." ((in 151 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

Item: Hyatt
Rating: 4
Author: Former employee - Guest Services Officer

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Jul 16, 2021

What doesn't kill us, makes us stronger!

Executive housekeeper

Recommend

Business Outlook

Pros

Best team...like a family. Through the most difficult times, (hurricanes, pandemics, etc) we always come out of it stronger than before.

Cons

Hours can be long sometimes...but our team always jumps in to support each other and make the best of it.

4.0

Jul 9, 2021

Good environment to work at.

Guest services officer

Recommend

Business Outlook

Pros

Amiable staff and good working environment.

Cons

Not clear about the perks and benefits.

3.0

Jun 19, 2021

Work 7 days in a row no overtime Meet people from everywhere

Anonymous employee

Recommend

Business Outlook

Pros

It is a job so there will be some payment And you can meet people from everywhere Right outside the Arch

Cons

-13.25 an hour (even with college degree) -work 40 hours a week but would realistically need one to two other jobs to afford rent/food/etc -can work 7 or more days in a row with no over time pay... Hyatt avoids overtime by starting the new work week on Sundays-so if you work Wednesday through Wednesday (8 days in a row) for example you would not get overtime... so you can work 70-80 hours in a row with no days off and no overtime for 13 dollars an hour -little commission available -emotionally taxing for amount of pay

Viewing 328 - 330 of 6,973 Reviews

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Hyatt reviews

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What doesn't kill us, makes us stronger!

Good environment to work at.

Work 7 days in a row no overtime Meet people from everywhere

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