Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Jan 9, 2019

Great Culture and Company!

Recommend
Business Outlook

Pros

Love love love the organization as a whole!! Core values and brand are amazing. Passionate employers creating a great work environment

Cons

Franchised properties have to deal with completely polarizing management styles than Hyatt Owned, which makes working there not as exciting. TOOOOOOO little pay- not enough pay for the amount of work required. Raises need to be considered to prevent the constant turn over.

4.0
Sep 10, 2017
Recommend
Business Outlook

Pros

Love my team! They really care about the employees! They do great things for the community! I love that they try to promote and develop from within.

Cons

Once salaried you have longer hours than the supposed 10 per day. Not paid enough for the amount of responsibility I have and work I do.

2.0
May 23, 2017
Recommend
Business Outlook

Pros

flexible scheduling, good health care benefits if you are a full time employee, free nights at Hyatts around the world so definitely a plus if you enjoy traveling.

Cons

managers are inconsistent, unprofessional, and display favoritism. There is a culture of competition for shifts among employees which shouldnt be because scheduling is supposed to be done by seniority.

Viewing 37 - 39 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.