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      Hyatt

      Is this your company?

      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,964 total reviews)
      avatar

      Mark S. Hoplamazian

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Aug 12, 2016

      Sales Manager

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great company with strong emphasis in guest services. If you are looking for a company you can grow in, Hyatt offers plenty of opportunity, especially if willing to relocate.

      Cons

      It's not always a bad thing, but Hyatt is very brand oriented and sticks with the specific brand strandards and requirements, which can sometimes be hard, particularly if you live in a cultural city.

      2.0
      Aug 4, 2016

      Make reservations and handle any escalations.

      Guest service specialist
      Recommend
      Business Outlook

      Pros

      Flexible schedule. People are nice. You get 12 free nights a year. Commissions. You can be a remote agent. Great managers.

      Cons

      It's a phone job. You sometimes feel like you can't breathe because of back to back calls. You have to offer a Hyatt Credit Card to almost every caller. People who get upset and ask for a manager are given to you. If they still don't feel your responses for sufficient you can transfer them to the next "manager". Promoting up sometimes feels like a pay cut since you can make more on the phones.

      5.0
      Apr 18, 2016

      Hyatt is a great comany to work for.

      Director of sales
      Recommend
      Business Outlook

      Pros

      Corporate Hyatt owned hotels are a wonderful environment to work in. The company takes pride in making sure the employees at every level know their number one responsibility is hospitality and what that means. If you are looking for a career in the hotel industry I highly recommend working for a corporate owned or managed Hyatt, Hyatt Place or Hyatt House.

      Cons

      Many of their properties have been sold to smaller investment groups over the last five years. These smaller companies are not always on board with doing things the way Hyatt does. Some are much more concerned about their bottom dollar. This is not true for all - but some of them. So research any Hyatt you consider working for to make sure the owner(s) are a company you would want to work for.

      Viewing 40 - 42 of 6,964 Reviews
      Related searches: Hyatt jobs | Hyatt salaries | Hyatt benefits | Hyatt interviews | Hyatt conversations
      ReviewsHyatt reviews

      Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.