Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 753 reviews)); "And some of the people that work there are great people whom I will miss." ((in 339 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 133 reviews)); "Tips and coworkers were great" ((in 130 reviews)); "Good company and work environment" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 369 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "Many managers had no interest in helping and would do as little as possible until everyone was drowning." ((in 151 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

May 19, 2014

Amazing

Bartender

Recommend

Business Outlook

Pros

Amazing company, great benefits. Easy to move up.

Cons

several steps to get to management, but doable

Hyatt Response

12y

5 years is a great accomplishment! Thank you for sticking with us.

5.0

May 15, 2014

Love it here

Restaurant server

Recommend

Business Outlook

Pros

Union!! Great pay, nice people to work with, renovated restaurant makes lots of money! Gym reimbursement, free dry cleaning, free lunch, employee appreciation dinners and luncheons. Workers and management are fun

Cons

Very physically demanding, parking expensive, and employee locker rooms are outdated. Guests can be overwhelming

Hyatt Response

12y

So glad to hear that you love it! We do have some nice benefits when you think about it. I agree that the work is not for everyone, but those that love it seem to really enjoy creating an experience or making memories for our guests. Don't hesitate to provide feedback on the locker rooms to the local HR team there. Better yet, let them know how they can make them better!! Appreciate your feedback.

4.0

May 14, 2014

The company is great, it can be the people who ruin it.

Anonymous

Recommend

Business Outlook

Pros

Promoteing from within, tuition reimbursement, benefits, comp rooms/discounts, opportunities to move around.

Cons

Work/life balance, pay, division between full service and select service.

Hyatt Response

12y

Thank you for taking time to write a review and appreciate your feedback. We are working on bridging the gap and have made some progress on this (as example comp rooms), but we have more to do. Thank your for 10 years! That's quite the accomplishment!

Viewing 6634 - 6636 of 6,973 Reviews

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Amazing

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The company is great, it can be the people who ruin it.

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