Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Mar 31, 2014

Decent

Anonymous employee
Recommend
Business Outlook

Pros

It's a job and helps pay the bills

Cons

No promotions, raises, drama

3.0
Mar 30, 2014

Not great, but not bad

Anonymous employee
Recommend
Business Outlook

Pros

Pay was OK. Good benefits.

Cons

Management didn't put enough efforts on employees' customer service skill training. It seems they relies on giving away their business to make guests happy.

4.0
Mar 30, 2014

Fun

Recommend
Business Outlook

Pros

I worked at the Hyatt Regency Buffalo, NY. I was in Housekeeping and the staff worked great together. For the most part, it was a well balanced staff.

Cons

Management had a high turnaround in every department there. Although the "back bone" of staff worked great together, management changed so frequently that the employees had a hard time adjusting to the comings and goings of management every few months.

Viewing 6658 - 6660 of 6,973 Reviews

Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.