Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Mar 24, 2014
Recommend
Business Outlook

Pros

Hyatt's offers an awesome company culture, competitive pay, and great benefits! With properties worldwide, there is plenty of room for advancement.

Cons

As with any industry operating 24/7, time management is an important skill for anyone wanting work-life balance. Long hours, overnight shifts, turn-arounds, and holidays are to be expected.

3.0
Mar 24, 2014
Recommend
Business Outlook

Pros

The company tries hard to keep employees happy, and provides fairly good benefits. One great benefit is the availability of complimentary breakfast, lunch, dinner, and snacks throughout the day in the employee cafeteria. There are opportunities for advancement, however they tend to favor hiring Management Trainees out of college rather than promoting front-line employees into management positions. The hotel that I worked for also organized many different fun team events to promote comraderie in the team.

Cons

Very difficult to move up in the company into management positions, unless you go in as a management trainee. The compensation is also not great, but that is pretty standard for the hospitality industry. Because of the very corporate structure of the company, your contributions can sometimes feel overlooked.

4.0
Mar 23, 2014

This company could be great

Anonymous employee
Recommend
Business Outlook

Pros

This is a great company to work for. I love the opportunities for advancement and the people I get to work with.

Cons

Leadership is out of touch. Our CEO wants every decision to be made by him, but he's incapable of making the tough calls. His direct reports are the problem, and he just doesn't get it. It's clear that he's never had a job that's required him to manage people before.

Viewing 6661 - 6663 of 6,973 Reviews

Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.