Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "great staff and coworkers to work with" ((in 132 reviews)); "Training was great and hotel reputation helps sell group" ((in 86 reviews)); "It is a good work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 371 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 334 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 172 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Sep 15, 2012

Gallery host

Recommend

Business Outlook

Pros

The management team is super nice, and transfer to other branch was easy after 6month of employment.

Cons

The hourly wages should be higher

5.0

Sep 14, 2012

It was full of opportunities.

Bartender

Recommend

Business Outlook

Pros

They have amazing benefits. Having health insurance, 401k, free hotel rooms, and paid vacations is hard enough to find in a 9 to 5 job but Hyatt offers it to their food and beverage staff as well.

Cons

There are definitely long hours that will have to be worked and the job can be seasonal so it isnt for someone who can't save for a rainy day

5.0

Sep 11, 2012

Great place to work

Anonymous employee

Recommend

Business Outlook

Pros

The Management was very friendly and caring. They listened to input, and always seemed to want to hear what employees had to say. Stable company.

Cons

Sometimes they relied on "experts" to make decisions, and it didn't work out all that well. The company did a great job as a whole, but they could benefit by valuing employee opinions just a bit more.

Viewing 6736 - 6738 of 6,970 Reviews

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Hyatt

Hyatt reviews

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Gallery host

It was full of opportunities.

Great place to work

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