Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 327 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 140 reviews)); "Tips and coworkers were great" ((in 134 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 89 reviews)); "Great training and onboarding" ((in 81 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 368 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 256 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 187 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Aug 11, 2013

Great work experience and great people to work with

Anonymous employee

Recommend

Business Outlook

Pros

Great Benefits for Full time employees, they give positive and constructive criticism, and they help you reach your goal (i.e. if you want to cross train, work your way up, etc).

Cons

Not much benefits for part-time/casual employees

3.0

Aug 8, 2013

Political Game

Anonymous employee

Recommend

Business Outlook

Pros

Free hotel stays and the environment with the guests

Cons

It was a constant political game and if you weren't on the right side, it was a bumpy ride

3.0

Aug 3, 2013

Good for a moment

Guest services

Recommend

Business Outlook

Pros

Location, benefits offered, great employee discounts

Cons

Understaffed, low pay, and poor management

Viewing 6751 - 6753 of 6,970 Reviews

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Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role

Recreation Attendant- Seasonal - Part Time

Storeroom Attendant ($28.90/hr.)

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Hyatt

Hyatt reviews

Ratings by category

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Great work experience and great people to work with

Political Game

Good for a moment

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