Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 142 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews)); "Training was great and hotel reputation helps sell group" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 340 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Aug 1, 2013

Like a family.

Catering coordinator

Recommend

Business Outlook

Pros

Benefits of comp nights and discounts. After working there for a year you can transfer easily.

Cons

The pay is competitive for hospitality jobs, just not high enough unless you are an Exec.

3.0

Jul 31, 2013

It's a job, but it could be better.

Front desk agent

Recommend

Business Outlook

Pros

Good community, coworkers are tolerable and amicable

Cons

Feel like I can't help guests due to company policy

5.0

Jul 30, 2013

Gained experience in guest satisfaction, customer service, and the hospitality industry as a whole

Front desk agent

Recommend

Business Outlook

Pros

The great hard working people you meet at Hyatt

Cons

Only cons are working late shifts and working Holidays when most people are off work.

Viewing 6754 - 6756 of 6,970 Reviews

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Like a family.

It's a job, but it could be better.

Gained experience in guest satisfaction, customer service, and the hospitality industry as a whole

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