Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 327 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 140 reviews)); "Tips and coworkers were great" ((in 134 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 89 reviews)); "Great training and onboarding" ((in 81 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 368 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 256 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 187 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jul 30, 2013

Overall, Hyatt is a great company to work with. The Andaz brand was fairly new to the company when I was with them.

Manager

Recommend

Business Outlook

Pros

Freedom to build a clientele and create something nice.

Cons

Gossip, not organized, management did not listen to staff suggestions.

5.0

Jul 9, 2013

Wonderful company!

Senior sales manager

Recommend

Business Outlook

Pros

Great working environment and benefits

Cons

None- truly enjoyed working for Hyatt

4.0

Jul 7, 2013

LOVE The Benefits...The Bosses Not So Much

Sales agent

Recommend

Business Outlook

Pros

12 Free Hotel Nights at any Hyatt Worldwide, Consistent Sweepstakes for top performing Agents, Lots of Incentives, 50% of Food and Beverage at any Hyatt and 20% off at the Spa

Cons

Upper Management!!!!!!!! The Pay for entry level employees and the favoritism.

Viewing 6757 - 6759 of 6,970 Reviews

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Jobs at Hyatt

Room Attendant - (Part Time, Full Time, Flexible, Weekends)

Hotel Restaurant Host - Part Time - Benefits Include Free Hotel Room Nights, Paid Vacation and MANY MORE

Reservations Agent - Full Time | Medical, Dental, Vison after 30 days, Paid Vacation, Free Room Nights and More!

Storeroom Attendant ($28.90/hr.)

Housekeeper/Room Attendant | Medical, Dental, Vision after 30 days, Free Room Nights, Paid Vacation

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Overall, Hyatt is a great company to work with. The Andaz brand was fairly new to the company when I was with them.

Wonderful company!

LOVE The Benefits...The Bosses Not So Much

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