Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 148 reviews)); "Tips and coworkers were great" ((in 131 reviews)); "The work environment and time spent with other employees was great." ((in 86 reviews)); "Great opportunities to grow and develop" ((in 85 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 349 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 265 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Mar 12, 2011

Ok for a starting point.

Baker

Recommend

Business Outlook

Pros

The hour you work are consistent.

Cons

Very little opportunity for advancement.

2.0

Mar 2, 2011

Sad

Anonymous employee

Recommend

Business Outlook

Pros

Great set of Payroll Agents at Shared Services level as well HRD's, Assistant HRDS and support staff at hotel level to work with. Great benefits.

Cons

Favoritism, nothing gets done. The Payroll Managers/Supervisors have nothing to do with the Payroll Agents except to mostly make them feel incompetent. When issues are given to Directors of the Shared Service facility or the HRD there nothing is ever done to resolve issues. Certain employees if favored are selected for advancement positions regardless if they should be in those positions or not. (Not angry that someone was selected over me because I was in a Supervisory position). I left there dissatisfied with the way Management and Directors ran the company. Things are falling apart in the Payroll Department and they just turn their backs and look away. Sad!

5.0

Feb 28, 2011

A great friendly place to work.

Anonymous employee

Recommend

Business Outlook

Pros

Cafeteria meal provided at no cost. Full time opportunities and benefits. (Dental, Medical, etc.) Quarterly associates and management awards. Yearly award to an associate and manager with a great prize. Free and discounted rooms to Hyatts all over the world. Great ability to be promoted within. Experienced, hard working management. Great friendly work environment. Non stop hiring.

Cons

Average hourly wages for most positions.

Viewing 6865 - 6867 of 6,966 Reviews

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Ok for a starting point.

Sad

A great friendly place to work.

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