Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Feb 9, 2019

Career set back

Recommend
Business Outlook

Pros

HQ building is beautiful Snagging free nights at the better properties is phenomenal, though rare

Cons

Stagnant, oppressive, baby-boomer oriented culture Business decisions driven by emotion create crap work Doing basically any work is frowned upon Projects often drag, and then end for no reason Extremely meeting heavy. Even entry level roles spend upwards of 75% of their time in meetings. Long long meetings (I had two 2+hour weekly meetings!!!) without any strong outcomes. Everyone just stares at their laptops. I regret taking this job and staying for as long as I did. At a pivotal moment in my career, I was forced to sit on my hands for 6 months. I tried to work the politics and get anything shipped, and was repeatedly shut down and reprimanded for stepping out of line. How this company is a top employer is beyond me. Empathy and humility are nowhere to be seen. Also, benefits are mediocre, and free hotel nights are mostly bait and switch.

4.0
Feb 1, 2019
Recommend
Business Outlook

Pros

Very good company benefits, longevity of many employees, Fair pay in the industry

Cons

No true balance of work/life (although they say they care for others so they can be their best), no accountability of senior management, poor communication to staff from senior management

1.0
Jan 3, 2019

Terrible

Anonymous employee
Recommend
Business Outlook

Pros

There is no pros to this job.

Cons

Gilbert, AZ Does not hold Hyatt Place standards. Terrible management. Managers sexually harass staff. Can not keep staff or managers to save their life. Do not work here.

Viewing 67 - 69 of 6,966 Reviews

Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.