Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Dec 3, 2009
Recommend
Business Outlook

Pros

benefits- if you qualify some great people (not the managers of the restaurant) having a job access to a diverse crowd

Cons

some of the people in charge are very challenging to deal with. terrible descision making skills, no talent for basic discernment. they blame the service staff for all of their won mistakes, of which there are many. if you love constant hassling over nothing and perpetual ignorance from your management, work here.

2.0
Nov 22, 2009
Recommend
Business Outlook

Pros

good brand image, good structure, training and great aspiring young people.

Cons

Lack of recognition, communication, information sharing, inter-departmental conflicts, middle and high management does not want to take charge, no one claims responsibility. Do not appreciate flexibility and creativity, following rules to the dot, and unable to think outside of the box. Miss match of job and skill causing a great number of staff turn over in early months of the opening.

4.0
Oct 23, 2009
Recommend
Business Outlook

Pros

Great discounts and benefits on any Hyatt Hotel stay/rates Commission decent Great company culture- Hyatt brand makes you proud to work there

Cons

New management coming in and out can be hectic Many part time employees/ seasonal employee turn over Hard to move up without college degree

Viewing 6919 - 6921 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.