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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,964 total reviews)
      avatar

      Mark S. Hoplamazian

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Dec 26, 2008

      the place to learn the fundamentals

      Executive
      Recommend
      Business Outlook

      Pros

      ...a company that has solid focus on customers service, product consistency and employee development. Hyatt is a company that sticks to its standards thus, this is the place whre young professionals learn the fundamentals of hospitality. In recent years the company has embarked on to an aggressive development plan that may create great opportunities for employees' development.

      Cons

      as Hyatt relies more on internal employee development, compensation seems to be a bit lower that other leading hospitality companies in the world. The only other thing that comes to mind is there may be a certain rigidity when it comes to innovation and trying new things...

      5.0
      Oct 20, 2008

      If you are a good hotelier you should join Hyatt

      Associate manager
      Recommend
      Business Outlook

      Pros

      It is a family run company. Once you are part of the inner family circle you are hooked. You can make a career by traveling from one exciting city to the other experiencing different cultures learning new languages and enjoying life to the fullest. If you are stuck in one place you will need a bit more patience but if you are good, you will succeed.

      Cons

      Pay is never good in any hotel company, nor are the hours. Hyatt leaves a lot of freedom to its individual hotels, hence the experience will not be consistent. Each hotel is reflecting the culture of its General Manager or Regional VP, which at times might be a downside working for this otherwise phenomenal company.

      4.0
      Oct 18, 2008

      1 of 3 Great hotel companies besides Four Seasons & Marriott

      Revenue
      Recommend
      Business Outlook

      Pros

      Unlike other hotel companies Hyatt genuinely takes care of their associates. Credibility counts, GMs and VPs have worked their way up in the organization and the average tenure of top brass is 15+ years. Every hotel you work at have associates who have been there for 10-20-30 years............ speaks volumes about a company's culture of respect and care.

      Cons

      It's not a 9 to 5 job, not for the folks who are not passionate about 'hospitality'.........it's a way of life - hard work, orchestrated group effort yet rewarding.

      Viewing 6943 - 6945 of 6,964 Reviews
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      Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.