Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 721 reviews)); "And some of the people that work there are great people whom I will miss." ((in 343 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 131 reviews)); "Training was great and hotel reputation helps sell group" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 381 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 337 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 262 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What Hyatt locations have received the highest employee ratings?

São José do Rio Preto , São Paulo , Rio de Janeiro

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Jan 15, 2026

Not great benefits for hourly workers

Event coordinator

Recommend

Business Outlook

Pros

If you’re working a desk job and are hourly, you’re treated less than

Cons

They give you five days PTO but can only start using it after a year of employment. Horrible benefits

5.0

Jan 14, 2026

Excellent work conditions

Front desk host

Recommend

Business Outlook

Pros

Good pay Professional area Compassionate, yet professional management Amazing location Accommodation provided for 1-2 months

Cons

Housing is unaffordable in the town

3.0

Jan 12, 2026

Great until massive layoff

Anonymous employee

Recommend

Business Outlook

Pros

Work from home with occasional option for overtime or less hours Managers were wonderful and were there to genuinely help with any problems

Cons

Massive layoff for no reason

Viewing 73 - 75 of 6,964 Reviews

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Hyatt reviews

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Not great benefits for hourly workers

Excellent work conditions

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